When you install the Photoshop Elements 9.0.3 update patch, you encounter the error, “Patch cannot be applied. Please contact product support."
Launch Photoshop Elements 9 Editor.
Choose Help > About Photoshop Elements.
If the version of Photoshop Elements is earlier than 9.0.3, then proceed with the next solutions. Otherwise, the 9.0.3 update is already installed and the Adobe Application Manager is incorrectly reporting the need to update. Since there are no further updates to Photoshop Elements 9, follow these steps to stop the Adobe Application Manager from checking:
In Photoshop Elements, go to Help > Updates.
Click the Preferences button.
Deselect the box to check for updates for Photoshop Elements 9.
The patch modifies your registry. If you do not have the proper permissions, the installation can fail.
Right-click Patcher.exe and choose Run as Administrator.
Some files within Photoshop Elements could be damaged and preventing the patch from installing correctly.
Find Adobe Photoshop Elements 9 in the list of installed programs and click Change/Remove (Windows XP). Or, double-click the entry.