Before you begin

In most cases, you can remove Photoshop Elements 11 by running its uninstaller. You can access the installer from the Programs And Features item in Windows 7 and Vista. Of, if you have Windows XP, you can access the uninstaller in the Add Or Remove Programs item in the Control Panel.

If Photoshop Elements 11 isn't listed in the Control Panel, or you receive an error when you try to uninstall it, then you can manually remove it. Manually uninstalling also ensures that the application has been removed completely from your computer.

Note:

Some of the steps below require you to identify specific details about the edition of Windows you are using. If you do not know these details, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).

Note:

It's possible that your system doesn't contain all of the files, folders, and registry entries listed below. If you can't locate a particular file, folder, or registry entry on your computer, then proceed to the next item in the list.

Run the uninstaller

  1. Close all applications.

  2. Choose Start > Control Panel Or Start > Settings > Control Panel.

  3. Do one of the following:

    • Windows XP: Double-click Add Or Remove Programs.
    • Windows 7, Vista: If the Control Panel is in a Control Panel Home view, then click Uninstall A Program under Programs.
    • Windows 7, Vista: If the Control Panel is in Classic View, then double-click Programs And Features.
  4. In the list of installed programs, select Adobe Photoshop Elements 11, and then click Uninstall or Remove.

  5. Click next.

  6. Click Remove, and then follow the remaining onscreen instructions to complete the removal.

    After you uninstall Photoshop Elements 11, perform the remaining tasks below to ensure that the application has been removed completely.

Stop the Watch Folders service

The Watch Folders service runs in the background on your computer. The service detects photos that you add to folders that are on the Organizer's watch folder list. If this service is running, then you can't remove all of the folders listed in the next section.

  1. Choose Start > Run (Windows XP) or click Start (Windows 7 and Vista).

  2. Type services.msc and then press Enter.

  3. In the list of services, locate Adobe Active File Monitor V11. If it is not listed, this section.

  4. Right-click Adobe Active File Monitor V11, and then do one of the following:

    • Choose Stop from the pop-up menu. Proceed to the next step.
    • If Stop is unavailable (it is dimmed), then the service is already stopped. Proceed to the next step.
  5. Close the Services window.

Remove remaining folders and files

Back up any personal files you want to save from the following folders, and then delete the folders and files for your edition of Windows.

Note:

Some of the folders below are hidden. By default, Windows Explorer does not display hidden files and folders. To show these hidden folders, see Show hidden files, folders, and filename extensions (kb402324).

64-bit editions of Windows 7 or Vista

Folders

C:\Program Files (x86)\Adobe\Photoshop Elements 11

C:\Program Files (x86)\Adobe\Elements 11 Organizer***

C:\Program Files (x86)\Common Files\Adobe\Help\en_US\PhotoshopElements\11.0

C:\Program Files (x86)\Common Files\Adobe\Help\en_US\ElementsOrganizer\11.0***

C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 11***

C:\ProgramData\Adobe\Photoshop Elements\11.0

C:\ProgramData\Adobe\Elements Organizer\11.0***

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\11.0

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\11.0***

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 11.0.0

Shortcut files

C:\Users\Public\Desktop\Adobe Photoshop Elements 11

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 11

32-bit editions of Windows 7 or Vista

Folders

C:\Program Files\Adobe\Photoshop Elements 11

C:\Program Files\Adobe\Elements 11 Organizer***

C:\Program Files\Common Files\Adobe\Help\en_US\PhotoshopElements\11.0

C:\Program Files\Common Files\Adobe\Help\en_US\ElementsOrganizer\11.0***

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 11***

C:\ProgramData\Adobe\Photoshop Elements\11.0

C:\ProgramData\Adobe\Elements Organizer\11.0***

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\11.0

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\11.0***

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 11.0.0

Shortcut files

C:\Users\Public\Desktop\Adobe Photoshop Elements 11

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 11

32-bit editions of Windows XP

Folders

C:\Program Files\Adobe\Photoshop Elements 11

C:\Program Files\Adobe\Elements 11 Organizer***

C:\Program Files\Common Files\Adobe\Help\en_US\PhotoshopElements\11.0

C:\Program Files\Common Files\Adobe\Help\en_US\ElementsOrganizer\11.0***

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 11***

C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\11.0

C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\11.0***

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Photoshop Elements\11.0

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Elements Organizer\11.0***

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Online Services\Photoshop Elements 11.0.0

Shortcut files

C:\Documents and Settings\All Users\Desktop\Adobe Photoshop Elements 11

C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Photoshop Elements 11

64-bit edition of Windows XP

Folders

C:\Program Files (x86)\Adobe\Photoshop Elements 11

C:\Program Files (x86)\Adobe\Elements 11 Organizer***

C:\Program Files (x86)\Common Files\Adobe\Help\en_US\PhotoshopElements\11.0

C:\Program Files (x86)\Common Files\Adobe\Help\en_US\ElementsOrganizer\11.0***

C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 11***

C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\11.0

C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\11.0***

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Photoshop Elements\11.0

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Elements Organizer\11.0***

C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Online Services\Photoshop Elements 11.0.0

Shortcut files

C:\Documents and Settings\All Users\Desktop\Adobe Photoshop Elements 11

C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Photoshop Elements 11

***Note:If you have Adobe Premiere Elements 11 installed, then do not delete these items.

After you have deleted the files and folders listed above, empty the Recycle Bin.

Remove remaining registry entries

Disclaimer: This procedure involves modifying the Windows registry. Adobe doesn't provide support for problems that improperly modifying the registry cause. The registry contains critical information about your system's hardware and software. Before modifying the registry, create a backup of the registry. For more information about the registry, see the documentation in Windows or contact Microsoft.

Remove the following registry keys:

  • HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\11.0
  • HKEY_CURRENT_USER\Software\Adobe\Elements Organizer\11.0***
  • HKEY_CURRENT_USER\Software\Adobe\Pulse
  • HKEY_CLASSES_ROOT\Installer\Features\467181D10DCD8B14AAB7A095F920A727
  • HKEY_CLASSES_ROOT\Installer\Features\1E560D4DFBA30D143B58CFF620F7D400
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\467181D10DCD8B14AAB7A095F920A727
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1E560D4DFBA30D143B58CFF620F7D400  

32-bit computer

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1D181764-DCD0-41B8-AA7B-0A599F027A72}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}

64-bit computer

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D181764-DCD0-41B8-AA7B-0A599F027A72}

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}

Note:

If you have Adobe Premiere Elements 11 installed, then do not remove these registry entries.

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