Rezumat
On Windows ARM devices, attempting to install or update the 32-bit version of Acrobat or Reader does not complete successfully.
To update 32-bit Acrobat or Reader on an ARM device, download and apply the relevant patch below:
Learn about the status of known and fixed issues in Acrobat.
Acrobat and Reader 32-bit installer and patch fail on Windows ARM devices
Resolved
| Versiune aplicație | Acrobat DC |
| Tipuri de dispozitive afectate | Windows |
| Ultima actualizare | - |
Rezumat
On Windows ARM devices, attempting to install or update the 32-bit version of Acrobat or Reader does not complete successfully.
Pașii următori
To update 32-bit Acrobat or Reader on an ARM device, download and apply the relevant patch below:
Acrobat Pro or Acrobat Reader crashes while using LEAPCommunicator plugin
Open
| Versiune aplicație | Acrobat DC 2025 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
The LeapCommunicator plugin may cause Acrobat Pro or Acrobat Reader to close unexpectedly.
Pașii următori
To resolve this issue on Windows, disable or uninstall the plugin and relaunch Acrobat.
Left pane appears blank after opening a PDF
Fixed
| Versiune aplicație | Acrobat |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Left-hand panes, such as Edit, may not load and appear blank after opening a PDF.
Pașii următori
Relaunch Acrobat to resolve the issue.
Acrobat launches in minimized state
Fixed
| Versiune aplicație | Acrobat 25.001.21223 |
| Tipuri de dispozitive afectate | Windows |
| Ultima actualizare | - |
Rezumat
On launch, Acrobat appears minimized with only the Quick action toolbar visible.
Pașii următori
Update Acrobat to the latest version.
Acrobat crashes while using Seclore Desktop Client
Open
| Versiune aplicație | Acrobat DC 2023 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Acrobat crashes when used with Seclore Desktop Client versions older than 3.21.8.0.
Pașii următori
Update the Seclore client to the latest version. If the issue persists, uninstall the client.
Acrobat crashes while using IntoWords plugin
Open
| Versiune aplicație | Acrobat DC 2023 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Acrobat crashes while using IntoWords older than version 1.16.7.1.
Pașii următori
To fix the issue, update IntoWords to version 1.16.7.1 or later, or uninstall the plugin.
Acrobat crashes while using Pitstop Pro plugin
Open
| Versiune aplicație | Acrobat DC 2023 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Acrobat crashes when the Pitstop Pro plugin is installed.
Pașii următori
To fix this, disable or uninstall the Pitstop Pro plugin, then relaunch Acrobat.
Acrobat crashes while using an ImageRight plugin
Open
| Versiune aplicație | Acrobat DC 2023 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Acrobat crashes if an ImageRight plugin older than version 25.1.1.206 is installed.
Pașii următori
To resolve this, update ImageRight to version 25.1.1.206 or later. If the issue persists, disable or uninstall the plugin and relaunch Acrobat.
Content credentials missing after Firefly workflows
Open
| Versiune aplicație | Acrobat DC 2024 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Content credentials are not added at the document level (though present at the image level) if the document is redacted, protected, compressed or optimised post using generate image or generative fill workflows.
Pașii următori
Our team is working to correct this issue. Please check back for updates soon.
PDF email actions open old Outlook
Open
| Versiune aplicație | Acrobat DC 2024 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
PDF email actions from Acrobat won’t launch the new Microsoft Outlook application and will open the old Outlook application instead. Old Outlook launches even when the new Outlook is set as the default mail application.
Pașii următori
Our team is working to correct this issue. Please check back for updates soon.
Delay in opening web links in Acrobat sandbox version on macOS
Open
| Versiune aplicație | Acrobat DC 2024 |
| Tipuri de dispozitive afectate | macOS |
| Ultima actualizare | - |
Rezumat
Web links open slowly from the sandboxed version of Acrobat on macOS versions earlier than Sonoma. Users experience noticeable delays when clicking links that should open in external browsers.
Pașii următori
Apple recommends upgrading to the latest macOS version. Alternatively, you can open Activity Monitor, locate the Apple appleeventsd process, and kill it. Learn more about how to resolve the delay in opening web links on macOS sandbox.
Slow advanced search on cloud documents
Open
| Versiune aplicație | Acrobat DC 2024 |
| Tipuri de dispozitive afectate | Windows, macOS |
| Ultima actualizare | - |
Rezumat
Advanced search is very slow on a document opened from the cloud.
Pașii următori
Our team is working to correct this issue. Please check back for updates soon.
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