Launch Premiere Pro and hold down any modifier key, such as Command, Option, Shift (macOS), or Ctrl, Alt, or Shift (Windows). Or open it through the Preferences dialog.
Learn how to reset or restore your Premiere Pro preferences.
- Adobe Premiere Pro User Guide
- Beta releases
- Getting started
- Hardware and operating system requirements
- Creating projects
- Workspaces and workflows
- Frame.io
- Import media
- Importing
- Importing from Avid or Final Cut
- File formats
- Working with timecode
- Editing
- Edit video
- Sequences
- Create and change sequences
- Set In and Out points in the Source Monitor
- Add clips to sequences
- Rearrange and move clips
- Find, select, and group clips in a sequence
- Remove clips from a sequence
- Change sequence settings
- Edit from sequences loaded into the Source Monitor
- Simplify sequences
- Rendering and previewing sequences
- Working with markers
- Add markers to clips
- Create markers in Effect Controls panel
- Set default marker colors
- Find, move, and delete markers
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- View marker comments
- Copy and paste sequence markers
- Sharing markers with After Effects
- Source patching and track targeting
- Scene edit detection
- Cut and trim clips
- Video
- Audio
- Overview of audio in Premiere Pro
- Edit audio clips in the Source Monitor
- Audio Track Mixer
- Adjusting volume levels
- Edit, repair, and improve audio using Essential Sound panel
- Enhance Speech
- Enhance Speech FAQs
- Audio Category Tagging
- Automatically duck audio
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- Monitor clip volume and pan using Audio Clip Mixer
- Audio balancing and panning
- Advanced Audio - Submixes, downmixing, and routing
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- Working with audio transitions
- Apply effects to audio
- Measure audio using the Loudness Radar effect
- Recording audio mixes
- Editing audio in the timeline
- Audio channel mapping in Premiere Pro
- Use Adobe Stock audio in Premiere Pro
- Overview of audio in Premiere Pro
- Text-Based Editing
- Advanced editing
- Best Practices
- Video Effects and Transitions
- Overview of video effects and transitions
- Effects
- Transitions
- Titles, Graphics, and Captions
- Properties panel
- Essential Graphics panel (24.x and earlier)
- Overview of the Essential Graphics panel
- Create a title
- Linked and Track Styles
- Working with style browser
- Create a shape
- Draw with the Pen tool
- Align and distribute objects
- Change the appearance of text and shapes
- Apply gradients
- Add Responsive Design features to your graphics
- Speech to Text
- Download language packs for transcription
- Working with captions
- Check spelling and Find and Replace
- Export text
- Speech to Text FAQs
- Motion Graphics panel (24.x and earlier)
- Best Practices: Faster graphics workflows
- Retiring the Legacy Titler FAQs
- Upgrade Legacy titles to Source Graphics
- Fonts and emojis
- Animation and Keyframing
- Compositing
- Color Correction and Grading
- Overview: Color workflows in Premiere Pro
- Color Settings
- Auto Color
- Get creative with color using Lumetri looks
- Adjust color using RGB and Hue Saturation Curves
- Correct and match colors between shots
- Using HSL Secondary controls in the Lumetri Color panel
- Create vignettes
- Looks and LUTs
- Lumetri scopes
- Display Color Management
- Timeline tone mapping
- HDR for broadcasters
- Enable DirectX HDR support
- Exporting media
- Collaborative editing
- Collaboration in Premiere Pro
- Get started with collaborative video editing
- Create Team Projects
- Add and manage media in Team Projects
- Invite and manage collaborators
- Share and manage changes with collaborators
- View auto saves and versions of Team Projects
- Manage Team Projects
- Linked Team Projects
- Frequently asked questions
- Long form and Episodic workflows
- Working with other Adobe applications
- Organizing and Managing Assets
- Improving Performance and Troubleshooting
- Set preferences
- Reset and restore preferences
- Recovery Mode
- Working with Proxies
- Check if your system is compatible with Premiere Pro
- Premiere Pro for Apple silicon
- Eliminate flicker
- Interlacing and field order
- Smart rendering
- Control surface support
- Best Practices: Working with native formats
- Knowledge Base
- Known issues
- Fixed issues
- Fix Premiere Pro crash issues
- Unable to migrate settings after updating Premiere Pro
- Green and pink video in Premiere Pro or Premiere Rush
- How do I manage the Media Cache in Premiere Pro?
- Fix errors when rendering or exporting
- Troubleshoot issues related to playback and performance in Premiere Pro
- Set preferences
- Extensions and plugins
- Video and audio streaming
- Monitoring Assets and Offline Media
Viewing time: 27 seconds
One way to troubleshoot issues in Premiere Pro is to reset preferences. Trashing preferences resets the program to its factory defaults.
Resetting preferences undoes most of your customizations, such as:
- Length of your default transitions
- Brightness of the user interface
- Label colors
- Audio hardware settings
- Workspace changes (such as resizing and moving panels), etc.
Set preferences for scratch disks are, however, saved with your projects. Whenever you open a project, it automatically defaults to the scratch disks you selected when you set up that project.
Don't forget to backup your preferences before resetting them manually as as some of your customized preferences, like keyboard shortcuts, workspaces, and style settings, will be affected by your actions.
Reset your preferences to fix issues that might be affecting Premiere Pro:
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If you've opened the Reset options dialog by holding down any modifier key, select the relevant options, press the Continue button to perform the specified actions, and resume the launch process.
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Depending on the keyboard modifier (or modifiers) used, the options will be pre-selected in the dialog:
Opt or Alt: Reset app preferences
Shift: Reset plugin loading cache
Opt or Alt + Shift: Reset app preferences and reset plugin loading cache
Cmd or Ctrl + 3: Disable third-party video plugins
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If you've opened the Reset options through Preferences, then select your relevant options from the given dialog.
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After selecting the OK button, a confirmation dialog will appear, displaying the specific options selected in the previous dialog.
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Select OK to confirm, and the next time Premiere Pro is manually restarted, the selected options in the Reset options dialog will be processed.
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With Premiere Pro closed, navigate to the preferences folder and rename or move it to another location.
The preferences folder is located here by default:
Windows: C:\Users\<username>\Documents\Adobe\Premiere Pro\<version>\Profile-<profilename>
macOS: /Users/<username>/Documents/Adobe/Premiere Pro/<version>
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The next time you open Premiere Pro, it will create a new preferences folder with factory default settings.
Be careful while restoring some of your customized preferences, as they might reinstall the troubled settings back to Premiere Pro.
To restore your customized preferences like keyboard shortcuts, workspaces, and style settings, navigate to the preferences folder while keeping Premiere Pro closed.
Perform restore based on the method you used while resetting preferences:
- If you had reset your preferences through CC Diagnostics (Beta), you’d see a backup folder with the file name Profile-<name>_bkp_<lastest time stamp>. To revive your keyboard shortcuts, select .kys file in Mac or Windows folder; for general preferences, select Adobe Premiere Pro Prefs file; and for workspaces, select the Layouts folder and replace them in the newly created preferences folder.
- If you had renamed the folder, restore it with the default name (Profile-<name>).
- If you had moved the folder to some other location, bring it back to its original location.
Talk to us
If you have a question about how to reset or restore your preferences, reach out to us in our Premiere Pro community. We would love to help.