How to fix application distortion issues while recording
Applies only if you are using Adobe Captivate Classic on Microsoft Windows.
Application distortion can occur with certain combinations of Microsoft Windows and video cards. The problem can be solved by setting the hardware acceleration on your computer to None. You can change this setting in the following location: Start Menu > Settings > Control Panel > Display > Settings > Advanced > Troubleshoot.
This issue occurs only when you use Adobe Captivate Classic on Microsoft Windows.
Turning off the hardware acceleration may turn off the display in some computers.