Issue 1: Catalog conversion fails

Catalog conversion in Photoshop Elements fails when:

  • The catalog you're converting was created in Adobe Photoshop Elements version 5 or older, or, in any version of Adobe Photoshop Album.
  • You are converting the catalog in Photoshop Elements 7 or newer versions.

Sample workflow

To illustrate the issue, consider the following scenario:

  • Catalog name: My catalog.psa
  • Originally created in: Adobe Photoshop Album Starter Edition.
  • Convert catalog to: Photoshop Elements versions 15, 14, 13, 12, or 11.

Convert a catalog:

  1. Launch Photoshop Elements Organizer.

  2. Click File > Manage catalogs.

    Note:

    In older version of Photoshop Elements, File > Catalog.

  3. Click Convert, and locate the catalog you want to convert (My catalog.psa). If the catalog is not shown click Find more catalogs, and manually locate the catalog file. When you have located the file, click Convert.

  4. If the conversion of the catalog fails, an error message is displayed:

    PSE catalog conversion error
    Error message when catalog conversion fails

Solution

After a conversion error occurs, perform the following steps:

  1. Navigate to temporary folder (Temp) of your system. To do that on a Microsoft Windows computer, in an Explorer window, type %temp% in address bar, and hit Enter.

  2. Locate a text file named pse-conversion-log_My catalog-1.txt, and open it in a text editor.

  3. Scroll down to the end of document. The last line in the log indicates a filename and path. This files is the one that is causing the catalog conversion process to fail. For example, in the screenshot below, the file that is causing catalog conversion failure is IMAG0275.cr2.

    The file that caused the conversion error is the last file in the log file.

  4. Launch the application that created the catalog (in the sample workflow: Adobe Photoshop Album Starter Edition). Search for the file that appears at the bottom of the log file opened in the previous step (in the sample workflow, IMAG0275.cr2).

    Delete the file from the catalog.

  5. Close the older application launched in the previous step, and try catalog conversion again. If it throws the same error again, it means that there are some more files in catalog that are causing this disruption. Repeat steps 1-4 before retrying conversion.

Issue 2: Catalogs created in previous versions of Photoshop Elements are not displayed in the Convert Catalog dialog

Applies to Windows Application store version of Photoshop Elements

When you convert catalogs created in previous versions of Photoshop Elements with Accessible By The Current User location setting selected, they do not show up in Convert Catalog dialog in Elements Organizer

Solution

If you have an older version of Elements Organizer installed on your machine

  1. Launch the previous version of Elements Organizer that you have on your device.

  2. Choose File Manage Catalogs.

  3. Select the catalog you want to convert and click Move.

  4. Select Catalogs Accessible By All Users.

  5. Click OK.

    Note:

    If you get an error stating that the catalog is in use by another program, restart your machine and then move the catalog again.

  6. Now, launch Elements Organizer 15.

  7. Choose File Manage Catalogs.

  8. Click Convert.

The catalog you moved from the previous version of Elements now appears in the Convert Catalog dialog box.

If you don't have an older version of Elements Organizer installed on your machine

  1. Navigate to the following location: C:\Users\AppData\Roaming\Adobe\Elements Organizer\Catalogs.

  2. Copy the catalog you want to convert and paste it at following location: C:\ProgramData\Adobe\ElementsOrganizer\Catalogs.

  3. Now, launch Elements Organizer 15.

  4. Choose File > Manage Catalogs.

  5. Click Convert.

The catalog appears in the Convert Catalog dialog box.

Issue 3: Unable to rename, move, or remove catalogs

When you browse catalogs from within the Windows Application store version of Elements Organizer by choosing Convert > Find More Catalogs, you are unable to rename, move, or remove these catalogs. This problem occurs because all appdata catalogs created in the desktop version of Elements Organizer are copied to the appdata location inside the package.

Solution: Restart your machine

To resolve this issue, close Elements Organizer and restart your machine.

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