Elements Organizer crashes on DELL machines

Elements Organizer crashes while browsing for files on DELL machines.

When you browse for files from Elements Organizer on a DELL machine, it crashes. The crash happens due to DELL's Backup and Recovery software.

Solution

Do one of the following to resolve this issue:

  • Run Command Prompt in admin mode and run the following command to unregister the extensions:

 regsvr32/u "C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconBackuped.dll"

  • Uninstall DELL Backup and Recovery software from your system.

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