Uninstall Acrobat and the Creative Cloud Desktop Application using the Cleaner tool:-
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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8 thg 7, 2025
Issue
When you launch Acrobat, it throws an error: Acrobat PRO DC quit unexpectedly.
Environment
- MAC
- Acrobat
Cause
This issue happens when Acrobat is not installed properly.
Resolution
Follow the steps below to perform a clean uninstallation and reinstallation of Acrobat to resolve the issue:-
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Delete all Acrobat folders located at /Library/Application Support and ~/Library/Application Support.
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Delete All Acrobat preferences from /Library/Preferences and ~/Library/Preferences.
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Restart the machine.
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Install Acrobat from the link below:-
https://helpx.adobe.com/download-install/kb/download-acrobat.html
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Launch Acrobat and sign in to activate it.
