Release notes for Connect 9.5.3

With the release of Adobe Connect 9.5.3, we will be releasing a new Connect Add-in, version 11.9.977.330 for MAC OSX .  This new version will not be required but it is recommended that all users update to this new version.  Users without the add-in installed will be asked to install the new Add-in under the following circumstances:

  • You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the the Add-in installed.

The new Add-in provides fixes for several known issues since the last version:

Issue Tracking Number

Issue Description

4083400

Webcam freezing issue on Mac

4083282

Mac Add-in crash when launching without Flash Player (or Forced Add-in workflow)

4083725

Client side offline MP4 of recordings are out of sync on MAC

As of June 17, 2016, the minimum required version of the Adobe Connect Add-in will be 11.9.976.291. 

 

The issues below were resolved in version 11.9.976.291:

Issue Tracking Number

Issue Description

4082627

Surface Pro Meeting ADDIN with High DPI displays very small text

4082752

MAC OSX add-in crashes while application window sharing enabled

4082473

MAC Full screen mode on alternate displays is broken in OSX 10.10

4082388

Unable to share background window while sharing application

4082844

Screen share camera freeze

4082626

Add-in crash on Windows 10 Surface Pro

4083169

Scaling the palette window based on DPI

4083247

Windows Standalone Add-in installer shows an unknown publisher on UAC dialog box

Instructions for Manual Installation

Windows

Click here to download Windows Add-in.

  1. Save the file when prompted; by default, it's saved in the Downloads folder.
  2. Open the Downloads folder and open ac_addin_win_976_291.zip to extract the package (the package name is AdobeConnectInstaller.exe).
  3. Open setup.exe to launch the installer.
  4. Follow the installer prompts to install the Add-In.

Mac OS

Click here to download the Mac Add-in.

  1. Save the file when prompted; by default, it's saved in the Downloads folder.
  2. Open the Downloads folder and open ac_addin_mac_977_330.z to extract the package (the package name is adobeconnectaddin-installer.pkg).
  3. Open adobeconnectaddin-installer.pkg to launch the installer.
  4. Follow the installer prompts to install the Add-In.

If you have any questions, contact Adobe using your normal support channels or visit the support page.

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