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Learn how to enable attendees to ask questions and respond to them in Adobe Connect.
The Q&A pod enables participants to ask questions, which hosts and presenters can manage and respond to. Submitted questions are visible only to hosts and presenters. Hosts can choose to reply privately to the submitter or publicly, making the question and answer visible to all participants. Additionally, hosts can assign questions to specific presenters to answer.
The following topics are covered in this article:
To add a Q&A pod to the session, select the Pods menu and then select Q&A.
In the participant view 
of the Q&A pod, type your question in the text box. You can add hyperlinks to questions.
By default, hosts and presenters have additional controls visible in the Q&A pod but can switch to Participant View to see questions and answers as participants do.
- Presenter view displays options visible only to hosts and presenters. This mode is used to manage and respond to questions.
- Participant view displays the list of questions you have asked and their responses. It also displays questions (and answers) from other participants that have been answered publicly.
Participants can only access Participant view and don't have the option to switch to Presenter view.
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Select a question from the list.
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Type your answer in the text box at the bottom of the pod.
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Select one of the following buttons in the lower-right corner of the Q&A pod:
Reply to everyone
Sends the answer to all attendees.Reply privately
Sends the answer only to the attendee who asked the question.Reply privately or everyone in the group Reply privately or everyone in the group
Hosts can use the Q&A pod to broadcast messages to all participants or specific attendees. These messages are visible only to the selected recipients and can convey instructions or information. For instance, at the beginning of a session, hosts can display a message such as "Please use the Q&A pod to ask questions" in a blank Q&A pod to guide participants.
The message has a different format that distinguishes it from the regular Q&A messages that are visible to all attendees.
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From the Q&A pod options
, select Send message to attendees.
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Select one of the following:
- Everyone: Select Everyone when you want to share a similar message to everyone in the room.
- Individual: Select Individual when you want to share a message with one or more attendees. Add the Names(s) of those attendees. You can add up to 10 attendees at one time.
Send message to everyone or individual(s) Send message to everyone or individual(s) -
Select Send.
Questions can be assigned to presenters with specific expertise.
The question will then appear as Assigned to (PresenterName) to other presenters. Presenters can use the Assigned to me filter to view questions assigned to them. Assigning a question indicates who should answer it but does not prevent other presenters from responding.
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In the Presenter view of the Q&A pod, select the question from the list.
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Select a presenter from the Assign to dropdown.
Questions can be filtered to display only specific ones.
Presenter view
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In the Presenter view of the Q&A pod, select the dropdown.
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Select one of the following:
All questions
Displays all questions that you have received, starting either with a new pod or from the last time the pod was cleared.
Open questions
Displays all unanswered questions not assigned to anyone.
Answered questions
Displays all questions that have been answered.
Questions assigned to me
Displays only unanswered questions that have been assigned to you. A question answered by someone else, can still be reassigned to a user and then shows in their list.
Participant view
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In the Participant view of the Q&A pod, select the dropdown.
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Select one of the following:
All questions
Displays all questions that are posted by different hosts and presenters.
My questions
Displays all questions posted by you.
Questions can be deleted to clean up the Presenter view. When deleted, the question and any associated responses are deleted for everyone.
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In the Presenter view of the Q&A pod, select a question.
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Select Delete
.
You can delete all the questions in the Q&A pod. This is useful when reusing the room in future sessions.
From the Presenter view and Participant view, select Q&A pod options, then select Clear all questions.
By default, attendee names appear next to submitted questions and answers. Hosts can hide the names in the Participant view to ensure privacy and anonymity.
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From the room menu , select Preferences.
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In Q&A pod preferences, deselect the Show submitter's name with answered questions, the Show presenter's name with answered questions, or both.
To export the content in the Q&A pod, follow these steps:
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From the Q&A pod options
, select Export.
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Select either Download or Email.
The Download button downloads the entire content in a .txt file. If you choose the Email option, the entire content is shared via email on your registered ID.
The downloaded text file organizes the questions based on the answered and open questions.
The Presenter view of the Q&A pod can be moved to the Backstage. This feature allows hosts and presenters to manage and respond to questions more effectively in a larger space, especially when the Q&A pod area is small and challenging to monitor.
From the Q&A pod options , select Move presenter view to backstage to move the Presenter view to Backstage.
Deselect Move presenter view to backstage to return the Presenter view back to the Q&A pod.
