Резюме
Acrobat crashes when used with Seclore Desktop Client versions older than 3.21.8.0.
Update the Seclore client to the latest version. If the issue persists, uninstall the client.
Learn about the status of known and fixed issues in Acrobat.
Acrobat crashes while using Selcore desktop client
Open
| Версия на приложението | Acrobat DC 2023 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Acrobat crashes when used with Seclore Desktop Client versions older than 3.21.8.0.
Следващи стъпки
Update the Seclore client to the latest version. If the issue persists, uninstall the client.
Acrobat crashes while using IntoWords plugin
Open
| Версия на приложението | Acrobat DC 2023 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Acrobat crashes while using IntoWords older than version 1.16.7.1.
Следващи стъпки
To fix the issue, update IntoWords to version 1.16.7.1 or later, or uninstall the plugin.
Acrobat crashes while using Pitstop Pro plugin
Open
| Версия на приложението | Acrobat DC 2023 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Acrobat crashes when the Pitstop Pro plugin is installed.
Следващи стъпки
To fix this, disable or uninstall the Pitstop Pro plugin, then relaunch Acrobat
Acrobat crashes while using an ImageRight plugin
Open
| Версия на приложението | Acrobat DC 2023 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Acrobat crashes if an ImageRight plugin older than version 25.1.1.206 is installed.
Следващи стъпки
To resolve this, update ImageRight to version 25.1.1.206 or later. If the issue persists, disable or uninstall the plugin and relaunch Acrobat.
Content credentials missing after Firefly workflows
Open
| Версия на приложението | Acrobat DC 2024 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Content credentials are not added at the document level (though present at the image level) if the document is redacted, protected, compressed or optimised post using generate image or generative fill workflows.
Следващи стъпки
Our team is working to correct this issue. Please check back for updates soon.
PDF email actions open old Outlook
Open
| Версия на приложението | Acrobat DC 2024 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
PDF email actions from Acrobat won’t launch the new Microsoft Outlook application and will open the old Outlook application instead. Old Outlook launches even when the new Outlook is set as the default mail application.
Следващи стъпки
Our team is working to correct this issue. Please check back for updates soon.
Delay in opening web links in Acrobat sandbox version on macOS
Open
| Версия на приложението | Acrobat DC 2024 |
| Засегнати типове устройство | macOS |
| Последна актуализация | - |
Резюме
Web links open slowly from the sandboxed version of Acrobat on macOS versions earlier than Sonoma. Users experience noticeable delays when clicking links that should open in external browsers.
Следващи стъпки
Apple recommends upgrading to the latest macOS version. Alternatively, you can open Activity Monitor, locate the Apple appleeventsd process, and kill it. Learn more about how to resolve the delay in opening web links on macOS sandbox.
Slow advanced search on cloud documents
Open
| Версия на приложението | Acrobat DC 2024 |
| Засегнати типове устройство | Windows, macOS |
| Последна актуализация | - |
Резюме
Advanced search is very slow on a document opened from the cloud.
Следващи стъпки
Our team is working to correct this issue. Please check back for updates soon.