Issue

The following error appears in your Creative Suite 5 or 5.5 activation log:

  • License Store Access Failure: License store does not allow writing (213:11)

Solution

This error occurs when the SLStore Folder is set to read-only. To resolve it, remove the read-only check from the SLStore folder (Windows) or give it read/write access (Mac OS).

Windows XP

  1. Navigate to C:\Documents and Settings\All Users\Application Data\Adobe\.
  2. Right-click the SLStore folder and choose Properties.
  3. Deselect the Read-Only checkbox.
  4. Launch the Creative Suite 5 application.

Windows Vista/Windows 7

  1. Navigate to C:\ProgramData\Adobe.
  2. Right-click the SLStore folder and choose Properties.
  3. Deselect the Read-Only checkbox.
  4. Launch the Creative Suite 5 or CS5.5 application.

Mac OS

  1. Navigate to /Library/Application Support/Adobe.
  2. Control-click the SLStore folder and choose Get Info.
  3. Deselect the Locked checkbox.
  4. In the Sharing & Permissions section, make sure that the admin user has read/write access. For more assisistance, see the following technical documents on how to set file permissions.

  5. Launch the Creative Suite 5 or CS5.5 application. 

 

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