Error U44M1I210 when installing updates

When updating a Creative Cloud or CS6 application, you receive the following error:

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210.

Solution 1: Reinstall the update using an administrator account

  1. Create a new local user account with administrator privileges, and log in using that account.

    Windows 8

    Windows 7

  2. Install the update again. See Update Creative Cloud apps.

Solution 2: Restart your computer and reinstall the update

Solution 3: Download the update from

CS6 only

Solution 4: Uninstall then reinstall the app you're having trouble updating

Creative Cloud



Go to Control Panel > Programs and Features, find the affected CS6 app, and click Uninstall. Then reinstall the app and reapply the update.

Mac OS

Go to Applications/Utilities/Adobe Installers, and run the uninstaller for the applicable CS6 app. Then reinstall the app and reapply the update.

Solution 5: Review the installation log file

Take a look at the installation log to help determine the exact cause of the error. The name of the installation log is similar to the name of the failed update.

For details on where to find log files and how to review them, see Troubleshoot install issues with log files | Creative Cloud or  Troubleshoot with install logs | CS5, CS5.5, CS6.