Adobe Creative Suite 5 Design Standard Read Me

Welcome to Adobe® Creative Suite® 5 Design Standard. This document contains product information, updates, and troubleshooting tips not covered in the Design Standard documentation. 

 

Creative Suite 5 Design Standard components

  • Adobe® Photoshop® CS5
  • Adobe® Illustrator® CS5
  • Adobe® InDesign® CS5
  • Adobe® Acrobat® 9.3 Professional
  • Adobe® Bridge CS5
  • Adobe® Device Central CS5
  • Adobe® Extension Manager
  • Integrates with Adobe® CS Live online services*

*Adobe CS Live services are complimentary for a limited time and include Adobe® BrowserLab, Adobe® CS Review, Acrobat.com, Adobe® Story and SiteCatalyst® NetAverages** Learn more.

 

Minimum system requirements 

Windows®

  • Intel® Pentium® 4 or AMD Athlon® 64 processor
  • Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (Service Pack 2 recommended); or Windows 7
  • 1GB of RAM or more recommended
  • 7.7GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices)
  • 1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
  • Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0 
  • Some features in Adobe Bridge rely on a DirectX 9–capable graphics card with at least 64MB of VRAM
  • DVD-ROM drive compatible with dual-layer DVDs
  • QuickTime 7.6.2 software required for multimedia features
  • Adobe Flash® Player 10 software required to export SWF files
  • Broadband Internet connection required for online services**

 Mac OS 

  • Multicore Intel® processor
  • Mac OS X v10.5.7 or v10.6
  • 1GB of RAM or more recommended
  • 8.2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
  • 1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
  • Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0 
  • DVD-ROM drive compatible with dual-layer DVDs
  • QuickTime 7.6.2 software required for multimedia features
  • Adobe Flash® Player 10 software required to export SWF files
  • Broadband Internet connection required for online services**

For updates to system requirements, visit www.adobe.com/go/designstandard_systemreqs

For CS Live system requirements, visit www.adobe.com/go/cslive_requirements

** This product may allow you to extend its functionality by accessing certain features that are hosted online, including the Adobe CS Live online services ("Online Services").  The Online Services, and some features thereof, may not be available in all countries, languages, and/or currencies and may be discontinued or modified in whole or in part without notice.  Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy, and access to some services may require user registration. Some Online Services may be subject to fees and require a subscription.  Fees subject to change.  For more details and to review the applicable terms of use and Online Privacy Policy, visit www.adobe.com

 

Install your software 

Install a Creative Suite 5 edition from disc

The components of Adobe Creative Suite 5 Design Standard are located on multiple DVDs:

  • Adobe Creative Suite 5 Design Standard Application DVD set (multiple discs)
  • Adobe Acrobat 9 Pro Application DVD (single disc)

Each component has its own serial number.

Locate all installation media and serial numbers before you begin the installation process.

Install Creative Suite 5 Design Standard

Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.

If you are installing as an upgrade, the installer will check your system to find the valid upgrade product.  If it cannot find it, it will ask you to input the serial number of the product being upgraded.  You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

  1. Insert the Adobe Creative Suite Application DVD 1 into your DVD drive.
  2. Double-click Setup.exe (Windows) or Install.app (Mac OS) to begin the installation.

Note: Depending on your Autoplay settings in Windows, the Set-up.exe file may launch automatically.

  1. Follow the onscreen instructions to complete the installation.
  2. When prompted to enter a serial number, enter your Adobe Creative Suite 5 edition serial number and complete the installation.

Note: You may be asked to close conflicting processes in order to complete the installation.

Install Acrobat 9 Pro

If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.

If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.

  1. To remove Acrobat, do one of the following:
    • (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, then follow the onscreen instructions.
    • (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, then follow the onscreen instructions.
    • (Mac OS) Run the uninstaller located in the Acrobat Professional folder.
  2. Insert the Adobe Acrobat 9 Pro Application DVD disc into your DVD drive.
  3. Do one of the following:
    • (Windows) Navigate to the root directory of your DVD drive and double-click the Setup.exe file to begin installation.
    • (Mac OS) Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro.
  4. Follow the onscreen instructions to complete the installation.
  5. When prompted to enter a serial number, enter your Adobe Acrobat 9 Pro serial number and complete the installation.

Install a Creative Suite 5 edition from an electronic download

The components of Adobe Creative Suite 5 Design Standard are contained in two downloadable packages:

  • Adobe Creative Suite 5 Design Standard Application
  • Adobe Acrobat 9 Pro Application

Each Windows package contains two files: a .7z file and an .exe file. Each Mac OS package contains one DMG file.

Each component has its own serial number.

Install Creative Suite 5 Design Standard

Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.

If you are installing as an upgrade, the installer will check your system to find the valid upgrade product.  If it cannot find it, it will ask you to input the serial number of the product being upgraded.  You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

  1. On the Your Downloads page, click the Akamai Download Manager link for Adobe Creative Suite 5 and wait for the file or files to completely download.
  2. (Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a window will open containing the installer.
  3. Do one of the following:
    • (Mac OS) Double-click the Install.app file.
    • (Windows) Navigate to the director where you saved the installation files and double-click the .exe file associated with your product to extract the installation files. The filename is based on the product you purchased, such as DesignPremium_CS5_LSx.exe.
  4. After the files finish extracting, the installer should launch automatically. If it doesn’t, go to the folder that contains the extracted files. Open the folder named for the product that you purchased, then open the Adobe CS5 folder, and double-click Set-up.exe to begin installation.
  5. Follow the onscreen instructions to complete the installation.
  6. When prompted to enter a serial number, enter your Adobe Creative Suite 5 serial number and complete the installation. 

Note: You may be asked to close conflicting process in order to complete the installation process.

Install Adobe Acrobat 9

If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.

If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.

  1. To remove Acrobat, do one of the following:
    • (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
    • (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
    • (Mac OS) Run the uninstaller located in the Acrobat Professional folder.
  2. On the Your Downloads page, click the Akamai Download Manager link for Adobe Acrobat 9 Pro and wait for the file or files to download.
  3. Do one of the following:
    • (Windows) Navigate to the directory where you saved the installation files and double-click APRO0930_Win_ESD1_xxxx.exe to extract the installation files.
    • (Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a new window will open containing the Acrobat 9 Pro folder.
  4. Do one of the following:
    • (Windows) After the files finish extracting, the installer should launch automatically. If it doesn’t, locate the folder that contains the extracted files. Open the Adobe Acrobat 9 folder, then open the Acrobat9 folder, and double-click Setup.exe to begin installation.
    • (Mac OS) Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro.
  5. Follow the onscreen instructions to complete the installation.
  6. When prompted to enter a serial number, enter your Adobe Acrobat 9 Pro serial number to complete the installation.

For additional CS5 installation help, go to www.adobe.com/go/cs5install/

Known issues

  • You cannot install to the root drive. (#2316924)

For more detailed information about troubleshooting your installation, go to www.adobe.com/go/support_loganalyzer.

Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web).  Repair is not an available option. 

 

Uninstall your software

Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. 

Do one of the following: 

  • In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the on-screen instructions. 
  • In Windows Vista and Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions.
  • IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder.  Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions.

Known issues

  • Products will not appear in the Deactivation screen until they have been launched. (#BG091275) 
  • On Windows, uninstalling a CS4 product after installing a CS5 product may affect registry entries for CS5. (#BG081801)

Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.

 

Trial software 

Entering a serial number 

Enter the serial number for the software you purchased in the serialization screen.  The serialization screen will load the first time you launch the application.  You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite.  Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. 

Only applications running as a trial will recognize the new serial number.  If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently.  Then on the next launch of the application, it will recognize the new serial number. 

The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language. 

Volume licensing 

Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition.  Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center.  Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.  To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp

Acrobat trial software

Windows: Your Acrobat and Creative Suite applications are located on two different DVDs or download files.  You must install Acrobat and Creative Suite applications separately.  If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition.  

Macintosh: Acrobat is not available for trial on Macintosh.  If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp. 

For additional information, visit www.adobe.com/go/a9_installation

 

Electronic licensing

You must accept the license agreement and warranty terms to use this product.  See www.adobe.com/go/eulas for details.  This product may automatically attempt to activate over the Internet. See www.adobe.com/go/activation for details.

 

Registration information

Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services. In order to take advantage of your complimentary access to CS Live online services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product.

To learn more about CS Live online services, visit www.adobe.com/go/cslive_ps.

 

Font installation

All font related documentation is online.  Visit http://www.adobe.com/type/browser/landing/creativesuite/creativesuite5.html to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS5 products, and listings of fonts included on DVD for each of the CS5 products.

The Creative Suite 5 installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by Creative Suite 4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory.  The default system font directory is:

    Apple Macintosh:  <System Disk>/Library/Fonts

    Windows: <System Disk>:\Windows\Fonts

The older fonts will be saved in the new directory:

    Apple Macintosh:  <System Disk>/Library/Application Support/Adobe/SavedFonts/current

    Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current

This new directory will also contain a file named "Read Me.html" which lists the saved fonts, and the version numbers of the new and old font files.

You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.

There are additional fonts on the content disc. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.

 

Known issues

For a list of known issues, go to http://go.adobe.com/kb/ts_cpsid_83999_en-us.



Customer care

Customer Service

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.

Support Plan Options and Technical Resources 

If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/.  Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO.  Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region.

Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more.  We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.

If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support.  For additional CS5 installation help, go to www.adobe.com/go/cs5install/.

Other resources

Individual component information

Adobe Acrobat 9.3 Professional

New Features

Adobe Bridge CS5

New Features

Adobe Device Central CS5

Read Me

New Features

Adobe Illustrator CS5

Read Me 

New Features 

Adobe InDesign CS5

Read Me

New Features 

Adobe Photoshop CS5 and Photoshop CS5 Extended 

Read Me

New Features

 

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