Known and fixed issues in Adobe Illustrator

Päivitetty viimeksi 27. lokakuuta 2025

Learn about the status of known and fixed issues in Illustrator.

System Issues

Blank screen appears when trying to save files to Adobe Cloud

Fixed

Sovellusversio All Illustrator versions
Laitetyypit, joita asia koskee macOS, Windows
Päivitetty viimeksi October 06 2025

Yhteenveto

A blank screen may appear when trying to save files to Adobe Cloud or accessing your files under Home > Your files.

Seuraavat vaiheet

Update your browser to the latest version to resolve this issue:

  • For macOS, update Safari.
  • For Windows, update Edge.

SVG copy may not work even after changing clipboard preferences

Fixed

Sovellusversio Illustrator 29.6 or earlier
Laitetyypit, joita asia koskee macOS and Windows
Päivitetty viimeksi Oct 06 2025

Yhteenveto

SVG copy may not work even after changing the clipboard preferences under Edit > Preferences > Clipboard Handling (Windows) or Illustrator > Preferences > Clipboard Handling (macOS).

Seuraavat vaiheet

Restart Illustrator to resolve the issue.

 

Copying artwork may cause Illustrator to slow down or freeze

Fixed

Sovellusversio Illustrator 29.6 or earlier
Laitetyypit, joita asia koskee Windows
Päivitetty viimeksi September 03 2025

Yhteenveto

Windows clipboard history may cause Illustrator to slow down or freeze when copying complex artwork.

Seuraavat vaiheet

Update to the latest Illustrator version to resolve this issue. After updating Illustrator, the clipboard no longer includes SVG code by default when you copy artwork. This improves speed and reduces lag with complex selections. If you often copy artwork between Illustrator and other apps that rely on SVG formats (like browser-based editors or other vector tools), you can toggle the setting back on anytime.

Illustrator may crash when copying or cutting artwork

Fixed

Sovellusversio Illustrator 28.7 to 29.6
Laitetyypit, joita asia koskee Windows
Päivitetty viimeksi September 03 2025

Yhteenveto

Illustrator may crash when copying or cutting any object, even in a new file. A recent change in Windows Defender causes this crash by interfering with the system clipboard during copy or cut operations.

Seuraavat vaiheet

Install the latest Windows Defender patch update to resolve this issue.

Lag when panning, zooming, or moving objects with window manager apps

Under Review

Sovellusversio Illustrator 2025
Laitetyypit, joita asia koskee macOS
Päivitetty viimeksi June 2025

Yhteenveto

Illustrator may experience lag when panning, zooming, or moving objects if window manager apps such as Magnet are running.

Seuraavat vaiheet

Our team is actively working to resolve this issue. As a temporary workaround, turn off any window manager apps while using Illustrator.

Illustrator unexpectedly starts recording your screen activity

Under Review

Sovellusversio Illustrator 28.6 or later
Laitetyypit, joita asia koskee macOS
Päivitetty viimeksi June 2025

Yhteenveto

Illustrator may unexpectedly request screen recording access when sampling external colors using the Eyedropper tool.

Seuraavat vaiheet

As a temporary workaround, adjust your macOS security settings to limit screen access. Open System Settings from the menu, navigate to Privacy & Security > Screen & System Audio Recording, and then toggle off Adobe Illustrator 2025.

Retype not working in non-English locales

Under Review

Sovellusversio Illustrator 2025
Laitetyypit, joita asia koskee Windows
Päivitetty viimeksi May 2025

Yhteenveto

Retype may not work in non-English locales unless English OCR is installed on your device.

Seuraavat vaiheet

As a temporary workaround, install English OCR. Open Settings, go to Time & language > Language & region, and under Preferred languages, select Add a language. Choose English (United States), select Next, and check all options except Set as my Windows display language. Select Install to complete the setup.