Learn about the status of known and fixed issues in Illustrator.
Illustrator freezes on startup on macOS 27
Fixed
| Sovellusversio | Illustrator 30.8.1 |
| Laitetyypit, joita asia koskee | macOS |
| Päivitetty viimeksi | October 2026 |
Yhteenveto
Illustrator may become unresponsive during startup on macOS 27, displaying a blank gray window and a spinning wait cursor. This issue occurs due to compatibility problems with older Wacom tablet drivers.
Seuraavat vaiheet
Unable to reopen recently opened cloud documents from the Your files tab on the homescreen
Under Review
| Sovellusversio | Illustrator 30.0 |
| Laitetyypit, joita asia koskee | macOS, Windows |
| Päivitetty viimeksi | October 2025 |
Yhteenveto
When you try to reopen recently opened cloud documents from the Your files tab on the homescreen, you get the error Can't open file. The account you signed in with doesn't have access to this file.
Seuraavat vaiheet
As a workaround, reopen recently opened cloud documents from the Recent section in the Home tab on the homescreen. To fix the error that you get in the Your files tab, reinstall the CoreSync process by running the Creative Cloud Cleaner tool:
Blank screen appears when trying to save files to Adobe Cloud
Fixed
| Sovellusversio | All Illustrator versions |
| Laitetyypit, joita asia koskee | macOS, Windows |
| Päivitetty viimeksi | October 06 2025 |
SVG copy may not work even after changing clipboard preferences
Fixed
| Sovellusversio | Illustrator 29.6 or earlier |
| Laitetyypit, joita asia koskee | macOS and Windows |
| Päivitetty viimeksi | Oct 06 2025 |
Yhteenveto
SVG copy may not work even after changing the clipboard preferences under Edit > Preferences > Clipboard Handling (Windows) or Illustrator > Preferences > Clipboard Handling (macOS).
Seuraavat vaiheet
Restart Illustrator to resolve the issue.
Copying artwork may cause Illustrator to slow down or freeze
Fixed
| Sovellusversio | Illustrator 29.6 or earlier |
| Laitetyypit, joita asia koskee | Windows |
| Päivitetty viimeksi | September 03 2025 |
Yhteenveto
Windows clipboard history may cause Illustrator to slow down or freeze when copying complex artwork.
Seuraavat vaiheet
Update to the latest Illustrator version to resolve this issue. After updating Illustrator, the clipboard no longer includes SVG code by default when you copy artwork. This improves speed and reduces lag with complex selections. If you often copy artwork between Illustrator and other apps that rely on SVG formats (like browser-based editors or other vector tools), you can toggle the setting back on anytime.
Illustrator may crash when copying or cutting artwork
Fixed
| Sovellusversio | Illustrator 28.7 to 29.6 |
| Laitetyypit, joita asia koskee | Windows |
| Päivitetty viimeksi | September 03 2025 |
Yhteenveto
Illustrator may crash when copying or cutting any object, even in a new file. A recent change in Windows Defender causes this crash by interfering with the system clipboard during copy or cut operations.
Seuraavat vaiheet
Install the latest Windows Defender patch update to resolve this issue.
Lag when panning, zooming, or moving objects with window manager apps
Under Review
| Sovellusversio | Illustrator 2025 |
| Laitetyypit, joita asia koskee | macOS |
| Päivitetty viimeksi | June 2025 |
Yhteenveto
Illustrator may experience lag when panning, zooming, or moving objects if window manager apps such as Magnet are running.
Seuraavat vaiheet
Our team is actively working to resolve this issue. As a temporary workaround, turn off any window manager apps while using Illustrator.
Illustrator unexpectedly starts recording your screen activity
Under Review
| Sovellusversio | Illustrator 28.6 or later |
| Laitetyypit, joita asia koskee | macOS |
| Päivitetty viimeksi | June 2025 |
Yhteenveto
Illustrator may unexpectedly request screen recording access when sampling external colors using the Eyedropper tool.
Seuraavat vaiheet
As a temporary workaround, adjust your macOS security settings to limit screen access. Open System Settings from the menu, navigate to Privacy & Security > Screen & System Audio Recording, and then toggle off Adobe Illustrator 2025.
Retype not working in non-English locales
Under Review
| Sovellusversio | Illustrator 2025 |
| Laitetyypit, joita asia koskee | Windows |
| Päivitetty viimeksi | May 2025 |
Yhteenveto
Retype may not work in non-English locales unless English OCR is installed on your device.
Seuraavat vaiheet
As a temporary workaround, install English OCR. Open Settings, go to Time & language > Language & region, and under Preferred languages, select Add a language. Choose English (United States), select Next, and check all options except Set as my Windows display language. Select Install to complete the setup.
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