Photoshop Elements crashes on using the crop tool or photo collage

עודכן לאחרונה בתאריך 27 באפריל 2021

Issue

Sometimes, when you perform any of the following tasks, Photoshop Elements Editor crashes:

  • Use the Crop tool.
  • Use the Photo Collage feature.

Reason

Photoshop Elements is installed at a custom location with double-byte characters in the location path.  

Workaround

Uninstall Photoshop Elements from the custom location having double-byte characters.

פתק

For more details about uninstalling Photoshop Elements, see Uninstall Adobe Premiere Elements or Photoshop Elements.

Reinstall Photoshop Elements at a location that doesn’t contain any double-byte characters.

פתק

For more details about installing Photoshop Elements, see Installing Photoshop Elements.