Enterprise Support

Creative Cloud
Experience Cloud
Document Cloud
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Creative Cloud for enterprise

ASSISTED SUPPORT

Create a case, start a chat, or manage an existing case from the Admin Console's support tab if you're a System or Support administrator.

ONLINE HELP

Resources for Administrators

Administration Guide

Admin Console overview

Enterprise Learn & Support

Resources for users

Help for apps

Download & install help

Ask the community

Creative Cloud for enterprise community forum

Check the Adobe System Status

Creative Cloud System Status

Support delegates can contact Adobe Support to open cases. Find out if this user type applies to you and learn about our enterprise support terms.

Experience Cloud

ASSISTED SUPPORT

Create a case to get help from Support.

Open Ticket

If you're experiencing issues related to expiring serial numbers, see this article for more information.

Document Cloud for enterprise

ASSISTED SUPPORT

Create a case, start a chat, or manage an existing case from the Admin Console's support tab if you're a System or Support administrator.

ONLINE HELP

Help Center

Document Cloud for enterprise Learn & Support

Enterprise Learn & Support

Ask the community

Document Cloud for enterprise deployment community forum

Check the Adobe System Status

Document Cloud System Status

Adobe Acrobat Sign

ASSISTED SUPPORT

Create a case, start a chat, or manage an existing case if you’re a System or Support administrator with an active paid Adobe Sign subscription.

Select the question mark icon located in the upper right corner of the Adobe Sign web application after you sign in to choose your support option.

ONLINE HELP

Help Center

Sign Learn & Support

Ask the community

Sign community forum

Check the Adobe System Status

Document Cloud System Status

System administrators and Support administrators can contact Adobe Support to open cases. Find out if this user type applies to you and learn about our enterprise support terms.

Captivate

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: CaptivateHelp@adobe.com.

ONLINE HELP

Help Center

Captivate Learn & Support

Ask the community

Captivate community forums

Check the Adobe System Status

Adobe System Status

Learning Manager

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-685-3531 (US & Canada)

Email:

Include your case details to open a ticket.
Send your case to: learningmanagersupport@adobe.com.

ONLINE HELP

Help Center

Adobe Learning Manager Learn & Support

Ask the community

Adobe Learning Manager community forums

Check the Adobe System Status

Adobe System Status

ColdFusion

ASSISTED SUPPORT

1-800-685-3531 (US & Canada)

Email:

Include your case details to open a ticket.
Send your case to: cfsup@adobe.com.

ONLINE HELP

Help Center

ColdFusion Learn & Support

Ask the community

ColdFusion community forums

Adobe Connect

ASSISTED SUPPORT

Connect with an agent online:

Connect Learn & Support

Phone: 1-800-422-3623 (U.S. & Canada)

ONLINE HELP

Help Center

Connect Learn & Support

Ask the community

Connect community forums

Ask us via Twitter

@ConnectSupport

Check the Adobe System Status

Adobe System Status

FrameMaker

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

FrameMaker Learn & Support

Ask the community

FrameMaker community forums

Check the Adobe System Status

Adobe System Status

FrameMaker Publishing Server

ASSISTED SUPPORT

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

FrameMaker Publishing Server Learn & Support

Ask the community

FrameMaker community forums

Check the Adobe System Status

Adobe System Status

FrameMaker XML Author

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Ask the community

FrameMaker community forums

Check the Adobe System Status

Adobe System Status

Adobe LiveCycle

ASSISTED SUPPORT

Support delegates can use the Livecycle support portal to open support tickets and manage cases.

Phone: 1-800-422-3623 (U.S. & Canada)

ONLINE HELP

Help Center

LiveCycle Learn & Support

Ask the community

LiveCycle community forums

Presenter

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

Presenter Learn & Support

Ask the community

Presenter community forum

Check the Adobe System Status

Adobe System Status

Presenter Video Express

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

Presenter Video Express Learn & Support

Ask the community

Presenter Video Express community forum

Check the Adobe System Status

Adobe System Status

RoboHelp

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

RoboHelp Learn & Support

Ask the community

RoboHelp community forum

Check the Adobe System Status

Adobe System Status

RoboHelp Server

ASSISTED SUPPORT

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

RoboHelp Server Learn & Support

Ask the community

RoboHelp Server community forum

Check the Adobe System Status

Adobe System Status

Technical Communication Suite

ASSISTED SUPPORT

Connect with an agent online:

Chat now

Phone: 1-800-833-6687 (U.S. & Canada)

Email:

Include your case details to open a ticket.
Send your case to: tcssup@adobe.com.

ONLINE HELP

Help Center

Technical Communication Suite Learn & Support

Ask the community

Technical Communication Suite community forum

Check the Adobe System Status

Adobe System Status

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Enterprise Support

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