Resolve some of the most common Adobe Dreamweaver issues with this troubleshooting guide.
Follow the troubleshooting procedures below to solve a wide variety of Dreamweaver issues, everything from crashes and errors to missing extensions and features.
Extension is not displayed in Dreamweaver
Ensure that you close Dreamweaver before installing the extension. If you previously installed the extension with Dreamweaver open, close Dreamweaver, reinstall the extension, and retry.
Message states that extension can be installed only on Dreamweaver 12 and later
You do not have the latest version of Extension Manager. Install Extension Manager to install extensions for Dreamweaver 2014 and earlier.
Unable to see Dreamweaver listed in Extension Manager
Ensure that your version of Extension Manager matches the version of Dreamweaver installed on your computer. For example, if you have Dreamweaver installed on your computer, ensure that you have Extension Manager installed.
Unable to install extension
Make sure you're using the right add-on file type for your version of Dreamweaver.
Starting with Creative Cloud 2015, you install extensions and add-ons through the Creative Cloud desktop app. For help, see Installing extensions and add-ons.
Extract panel disabled (dimmed)
The panel is disabled when no document is open. Open an HTML document to activate the panel.
Unable to see files in Extract panel
Fix any file sync issues with the Creative Cloud. For information on syncing files to Creative Cloud, see Sync your files using cloud storage.
Preventative measure: Get entire site from server
Working with files on a local computer prevents network-related issues as well as broken links.
To get your entire site from the server, define a new site in Dreamweaver. Select the root folder on the server and then choose Site > Get (or click Get ).
If you have more than one remote site defined, follow these steps:
1. Make sure you're connected to the remote server by clicking Connect to Remote Server .
2. Click the Remote server pop-up menu, and select your server from the list.
3. Select the root folder and click Get .
All the files and folders from the remote server are copied to your local hard drive.
Files not updated on server
With error message
Without error message
Windows 7 and 8
~ Files / Folders ~
C:/Program Files/Common Files/Adobe*
C:/Program Files (x86)/Adobe*
C:/Program Files (x86)/Common Files/Adobe*
Note: The Library folder on Mac OS is hidden. See Access hidden files for help.
If Dreamweaver crashes or freezes, try the following techniques in order:
If the issue persists, try the following workaround:
Server behaviors, databases, and bindings panel were deprecated in DW 13.0. To restore them, see Server behaviors, databases, and bindings in Dreamweaver.