For known issues with the shipping version of Adobe XD, see Adobe XD: Known Issues.
68426 - An error occurs when we try saving Creative Cloud documents in XD.
69090 - When there is an error while creating a new XD document, the error message does not state whether the version of CoreSync is wrong, or that CoreSync is not running.
69190 - Auto-Animate prototype dissolves instead of animating on Edge 15.
67085 - In XD preview, the document with timed transition does not automatically animate after being updated on the cloud.
54351 - Background blurs with opacity and strokes do not render correctly in the preview window.
56652 - Rotated elements in a nested group are offset when using responsive resize.
66713 - When opening a Sketch file using File > Open option in XD, XD deletes a file from the recent documents.
69688 - Shared Cloud Documents are not supported when the user is offline.
14850 - Selecting a color stop in the gradient properties inspector and pressing delete key on the keyboard deletes the selected color.
76391 - Unable to import files from After Effects through File> Export.
Unable to verify the subscription status while creating a new document in Adobe XD.
Mac: Open Applications > Utilities > Keychain Access. Under Keychains, select login.
- If the keychain is locked, click the icon to unlock it. If the keychain is unlocked, click the icon once to lock it and then again to unlock it.
- If you are prompted, enter your password to lock or unlock the key.
- If the above steps do not resolve the issue, log out of your system and log back in.
Windows: Click Start and type Services to open the Services Manager.
- In the list of Services, right-click on Credential Manager.
- Click Restart.
- If the above steps do not resolve the issue, restart your computer.
74962 - XD does not launch and an error message indicates that the developer license has expired.
59212 - XD crashes after welcome screen goes blank for 30 seconds after launch (Win10 RS5 Beta).
61875 - XD does not have access to microphone by default on Windows.
49656 - XD crashes while launching on Windows 10 RS5.
62120 - Email triggered while reporting abuse against plugins shows garbled content (Korean, French, German).
68730 - Unable to access the “Move your file” hyperlink after opening the Device preview of the file within Adobe XD.
69708 - Touch events do not trigger transitions in preview mode.
Unable to access documents from Creative Cloud notifications, or Email notifications.
66176 - Unable to delete a cloud document while it is open.
2011 - Adobe XD only shows up in the Windows profile that was used to install it.
If multiple users share a machine, it is recommended to deploy the machine via SCCM to display Adobe XD to all the user profiles. For more information, visit https://helpx.adobe.com/in/enterprise/kb/deploy-adobe-xd-known-issues.html.