Last updated on
May 24, 2023
Issue
When you print a PDF to an HP 4350 printer, you get a 49.4C02 error code at the printer.
Reason
The error appears with the particular LJ4350 and a variety of printer drivers:
Mofo standard LJ4350 PS driver - version 60.042.242.00 Results in 49.4C02 error.
HP latest LJ4350 PS driver - version 61.074.561.43 Results in 49.4C02 error.
HP latest Universal Print Driver PS - version 4.5.0.2 Results in 49.4C02 error.
Mofo standard LJ4350 PCL6 driver - version 60.051.502.032 Results in document printing normally.
HP latest LJ4350 PCL6 driver - version 61.074.561.43 Results in document printing normally.
With a PCL6 driver, even an older one, the document prints fine.
Mofo standard LJ4350 PS driver - version 60.042.242.00 Results in 49.4C02 error.
HP latest LJ4350 PS driver - version 61.074.561.43 Results in 49.4C02 error.
HP latest Universal Print Driver PS - version 4.5.0.2 Results in 49.4C02 error.
Mofo standard LJ4350 PCL6 driver - version 60.051.502.032 Results in document printing normally.
HP latest LJ4350 PCL6 driver - version 61.074.561.43 Results in document printing normally.
With a PCL6 driver, even an older one, the document prints fine.
Solution
Update the firmware on the HP LJ4250/4350.
Update the firmware on the HP LJ4250/4350to 8.015.0.
