Acrobat Reader crashes on Windows

Acrobat Reader might crash intermittently on Windows Server 2012 R2

Acrobat Reader installed on Windows Server 2012 R2 crashes on launch and gives the error 

Workaround

1. Make sure the following directories exist on your machine.

If not, please create them:

C:\Users\<USERNAME>\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

C:\Users\<USERNAME>\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

 

2. Disable the Preview Pane in Windows Explorer.

On Windows 8, in Explorer go to the View tab, and if the "Preview Pane" button is pressed, un-press it.

On Windows 7, towards the top-right (towards the left of the help icon) there's a "Show the preview pane" button; un-press it.

 Adobe

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