When you install or update Adobe Reader or Acrobat products, the Microsoft Windows Installer displays the following error:
"Error 1714: The older version of Adobe [Acrobat/Reader] cannot be removed. Contact your technical support group."
You sometimes also receive one of the following error messages:
- "Error 1612 Missing source media."
- "The installation source for this product is not available. Verify that the source exists and that you can access it."
- "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'Adobe [product] .msi' in the box below."