Issue

When you open a PDF saved at any location and click Send for Shared Commenting, you receive an error: The file destination provided is not valid. Enter a valid file location.

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Environment

  • Acrobat PRO DC
  • Windows  

Cause

This issue is caused because of corrupt preferences.

Resolution

Follow the steps below to fix this issue:-

  1. Clear all the entries from the Tracker

    In Acrobat, choose View > Tracker > Right Click each of the files>Remove from Tracker.

  2. Remove Custom Server Locations

    1. Go to Edit >Preferences >Tracker .
    2. To remove a server profile, select it from the list and click Remove Server Profile.
  3. Restart Acrobat and set up a new Shared review.

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