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Learn how to use manual and third-party closed captioning in Adobe Connect sessions.
Adobe Connect allows meeting organizers to create closed captions in a session in multiple ways, such as using third-party captioning services, in-meeting captioners, or a live transcription service that provides automatic captions.
Third-party captioning services and in-meeting captioners provide transcription in multiple languages for participants to display multi-lingual captions from multiple caption streams.
The following topics are covered in this article:
Use the following steps to configure in-meeting manual captioning:
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From the Room menu , select Preferences.
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Select Closed captions in the Preferences dialog box.
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Select Enable other closed captions.
The option Enable automated closed captioning and transcription is selected by default. Deselect this option and then select the Enable other closed captions toggle.
An in-meeting captioner provides real-time transcription, either line-by-line or word-by-word, of what is said during a meeting. Follow the steps to add an in meeting captioner:
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Type the caption title.
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Select In meeting captioner in the Caption provider dropdown.
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In the closed caption settings section, select how the in-meeting captioner displays the captions to the participants:
Line captioning: Select the button to allow the captioner press the Enter key to send the captions.
Word-by-word captioning: Select the button to let the captioner press the Spacebar key to send the captions.
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Select Provider to add another in the meeting captioner and repeat the previous steps.
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Select Done. The caption panel will be available to both hosts and participants, and everyone will view a notification stating, “Closed captions are available now”.
As you type captions in the caption entry field, participants who have chosen to display captions can view them in real time as they are sent.
In meeting captioner In meeting captioner
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Select CC from the top menu bar.
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From the submenu, select <Caption title>-Select captioner.
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Select an attendee to nominate them as a captioner.
Nominate a captioner from the list of attendees Nominate a captioner from the list of attendees A confirmation message appears stating "You are the captioner".
An external caption provider is a third-party service that generates real-time captions for sessions or webinars. These providers use human captioners or automated speech-to-text technology to transcribe spoken words into on-screen text during a session.
Adobe Connect uses VITAC, StreamText, and other services to provide closed captioning to participants.
As an example, add VITAC as a caption provider.
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From the Room menu , select Preferences.
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Select Closed captions in the Preferences dialog box.
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Select VITAC in the Caption provider dropdown.
Multiple caption providers Multiple caption providers -
Type the event ID in the VITAC Event ID field, and press Enter. The event ID is the confirmation number received in your order confirmation email from VITAC.
Alert:Ensure it is a valid event ID, else the captioning will fail.
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Select Done.
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Select the CC menu and then select <Caption title>—Start VITAC CC.
A message stating "VITAC CC stream started" will confirm a valid connection, and captions will begin displaying. The captions will appear in a black caption box on the page, which you can reposition anywhere on the screen to suit your preference. Note that while using VITAC, captions from other providers cannot be configured or viewed.
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Select <Caption title> - Stop VITAC CC on the CC menu to stop the captions from VITAC.
Only the meeting host can start or stop the VITAC stream. The host who starts the meeting can stop the stream.
If the host leaves the meeting, the CC stream stops, and participants see the message, "VITAC CC stream stopped".
If a participant who has been promoted to host starts the VITAC stream and the original host tries to stop it, the message "Not authorized to stop this VITAC stream, the host that started the stream can stop it" displays.
Add another caption provider
You can use more than one caption provider for closed captions. After configuring an external caption provider, select Provider.
Perform the same steps as Configure external caption provider.
You can only delete a provider after adding a new provider. Use the following steps to delete a caption provider:
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From the Room menu, select Preferences.
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Select Closed Captions in the Preferences dialog box.
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Select Delete to remove the caption provider.
Delete caption provider Delete caption provider The caption provider is deleted.
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Select Done.
