Managing the server

Monitoring server performance

You can review the performance of individual servers or a group of servers using the Administration Console. The servers are arranged in a tree structure.

A series of tabs is displayed along the top of the Manage Servers panel. From here, you can perform the following actions:

  • Review the performance statistics for the computer where the applications are running.

  • Review information about connections to the server.

  • Review information about the applications located on the server or virtual hosts.

  • Review server licenses and, if necessary, add serial keys.

  • Review the access log and server log.

The Servers panel occupies the left side of the screen in this section of the Administration Console. The panel lists the servers and virtual hosts that you can access and manage.

Manage Servers panel

Use the small buttons at the top and bottom of the panel to perform the following tasks:

  • Add a new server to the list.

  • Edit server login information (user name and password) and select options such as remembering the password and automatically connecting when logging in to the server.

  • Delete a server from the list.

  • Connect to the selected server.

  • Ping the server to verify that it is running.

  • Restart the server or a virtual host.

  • Run garbage collection to clear unused server resources, such as streams and application instances, from memory. (Automatic garbage collection intervals can be set in the Server.xml and VHost.xml configuration files.)

  • Stop a server or virtual host.

Viewing server details

The Administration Console Details panel displays live information for the server.

  1. Click Manage Servers.

  2. Click Details.

  3. Select a server from the list. The following information is displayed:

    • Total number of current clients

    • Life span of the server

    • Graphical displays of active connections, bandwidth resources consumed, and CPU and memory resources consumed

Viewing connection details

The Administration Console Connections panel lists all client connections to the selected server.

  1. Click Manage Servers.

  2. Click Connections.

  3. Select a server from the list. The following information is displayed for each client accessing the server or virtual host:

    • Server name

    • If connection has been made

    • Number of connections

    • Number of disconnections

    • Number of bytes in and out

    • Number of messages dropped

Viewing application details

The Administration Console Applications panel displays detailed information for all the applications running on the selected server or virtual host.

  1. Click Manage Servers.

  2. Click Applications.

  3. Select a server from the list. The name of each application, along with the following information, is displayed:

    • Server name

    • Application name

    • Number of instances of the application that have been loaded on and unloaded from the server

    • Number of users that are connected

    • Number of users that have connected and disconnected

    • Number of instances currently active

    • Number of instances that have been unloaded from the server

    • Total number of connections that have been accepted or rejected for each application

Viewing license files

The Administration Console License panel is where you add serial keys. The panel also displays detailed information for all serial keys authorizing you to run Adobe Media Server on the selected server. The lower frame displays information about custom licenses.

  1. Click Manage Servers.

  2. Click License.

  3. Select a server from the list. For each license, the following information is displayed:

    • The individual serial key number

    • Authorized peak number of client connections

    • Bandwidth cap

    • Whether the license is valid (true) or not (false)


    Your organization may have more than one license, so note the capacity totals listed near the bottom of the Administration Console.

Add a serial key

Add serial keys in the Administration Console License panel.

  1. Click Manage Servers.

  2. Click License.

  3. Enter the serial key number in the text boxes at the bottom of the Administration Console.

  4. Click Add Serial Key.

  5. Restart the server.


Serial numbers that are added manually (that is, added by editing configuration files directly) to either ams.ini or the <LicenseInfo> tag of the Server.xml file cannot be removed using the Administration Console. Only serial numbers that are added using the Administration Console can be deleted using the Administration Console.

View the access log file

The Administration Console Server Log panel displays messages that are written to the access log.

  1. Click Manage Servers.

  2. Click Server Log.

  3. Select a server from the list.

  4. To locate a specific string, type it in the Find text box and click Find Next. Use the Find Previous and Clear Log buttons as necessary.

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