Unable to scroll to the next image in Elements Organizer

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Photoshop Elements User Guide

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Applies to: Photoshop Elements 13

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Issue: Unpredictable zoom/scroll in Elements Organizer

While using Photoshop Elements 13 or 13.1, when you zoom out on a photo in Elements Organizer, it is not possible to scroll to the next image below.

Solution: Install hotfix Photoshop Elements 13.1.1

  1. Download the hotfix file appropriate for your operating system:

    Windows, 32-bit

    Windows, 64-bit

    Mac OS

  2. If running, close Photoshop Elements and Elements Organizer.

  3. Extract the contents of the zipped file downloaded in Step 1 to a folder on your computer, and open the folder.

  4. Depending on your operating system, do one of the following:

    • Windows. Click AdobePatchInstaller.exe.
    • Mac OS. Click AdobePatchInstaller.app.

  5. When Adobe Application Manager starts, allow the update to be installed.