Issue

After Effects CC closes and returns the following error:

"After Effects error: CT bad param: TrueType or CFF font expected ( 83 :: 2 )."

Other dialog boxes can appear as After Effects closes.

Solution

This error occurs if you have the Type 1 PostScript font Arial MT installed. Remove these fonts to allow After Effects CC to launch properly.

  1. Open the Finder.

  2. Search for the Arial MT font of type Postscript Type 1 Outline Font in these locations:

    • HD/Library/Fonts
    • HD/Library/Application Support/Adobe/Fonts
    • HD/Users/Library/Application Support/Adobe/Fonts

    You can find the font easily by looking at the list view of these folders.

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