Right-click context menu cuts off on a high-resolution monitor with scaling as 150%

Problem: The new right-click context menu is cut off, and the menu options are inaccessible on a high-resolution monitor

The right-click context menu in Acrobat cuts off, and the menu options are inaccessible when the monitor's resolution is 1920x1080 pixels, and the display scaling is set to 150%.

Solution: Disable the right-click context menu by creating a new registry key on Windows and editing the FeatureLockDown.plist file on macOS 

Create a new registry key on Windows

  1. Quit Acrobat DC or Acrobat Reader DC application if it's already running.

  2. In Start > Search, type RegEdit and press Enter. The Registry Editor is displayed.

  3. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockDown.

    For example, the path for Acrobat DC is LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown.

  4. Create the following key:

    Key: bEnableRCMNewPOPUp

    Data type: REG_DWORD

    Default Value: 0

  5. Close Registry Editor.

Edit the FeatureLockDown.plist file on macOS

  1. Quit Acrobat DC or Acrobat Reader DC application if it's already running.

  2. Navigate to the folder /Library/Preferences.

  3. Open the com.adobe.acrobat.plist file in any plist editor. If you don't find the plist file, create a file of type Property List with the name 'com.adobe.acrobat' using any plist editor.

    
    		
    	
    
    
    
    
    
    
  4. Create the following entry in the FeatureLockDown key:

    Key: bEnableRCMNewPOPup

    Lock Path: FeatureLockdown

    Type: 0 (bool)

    Default  Value: 0

    bEnableRCMNewPOPUp

  5. Save the com.adobe.acrobat.plist file.

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