Known and fixed issues in Adobe Illustrator

Последна актуализация на 27.10.2025 г.

Learn about the status of known and fixed issues in Illustrator.

System Issues

Blank screen appears when trying to save files to Adobe Cloud

Fixed

Версия на приложението All Illustrator versions
Засегнати типове устройство macOS, Windows
Последна актуализация October 06 2025

Резюме

A blank screen may appear when trying to save files to Adobe Cloud or accessing your files under Home > Your files.

Следващи стъпки

Update your browser to the latest version to resolve this issue:

  • For macOS, update Safari.
  • For Windows, update Edge.

SVG copy may not work even after changing clipboard preferences

Fixed

Версия на приложението Illustrator 29.6 or earlier
Засегнати типове устройство macOS and Windows
Последна актуализация Oct 06 2025

Резюме

SVG copy may not work even after changing the clipboard preferences under Edit > Preferences > Clipboard Handling (Windows) or Illustrator > Preferences > Clipboard Handling (macOS).

Следващи стъпки

Restart Illustrator to resolve the issue.

 

Copying artwork may cause Illustrator to slow down or freeze

Fixed

Версия на приложението Illustrator 29.6 or earlier
Засегнати типове устройство Windows
Последна актуализация September 03 2025

Резюме

Windows clipboard history may cause Illustrator to slow down or freeze when copying complex artwork.

Следващи стъпки

Update to the latest Illustrator version to resolve this issue. After updating Illustrator, the clipboard no longer includes SVG code by default when you copy artwork. This improves speed and reduces lag with complex selections. If you often copy artwork between Illustrator and other apps that rely on SVG formats (like browser-based editors or other vector tools), you can toggle the setting back on anytime.

Illustrator may crash when copying or cutting artwork

Fixed

Версия на приложението Illustrator 28.7 to 29.6
Засегнати типове устройство Windows
Последна актуализация September 03 2025

Резюме

Illustrator may crash when copying or cutting any object, even in a new file. A recent change in Windows Defender causes this crash by interfering with the system clipboard during copy or cut operations.

Следващи стъпки

Install the latest Windows Defender patch update to resolve this issue.

Lag when panning, zooming, or moving objects with window manager apps

Under Review

Версия на приложението Illustrator 2025
Засегнати типове устройство macOS
Последна актуализация June 2025

Резюме

Illustrator may experience lag when panning, zooming, or moving objects if window manager apps such as Magnet are running.

Следващи стъпки

Our team is actively working to resolve this issue. As a temporary workaround, turn off any window manager apps while using Illustrator.

Illustrator unexpectedly starts recording your screen activity

Under Review

Версия на приложението Illustrator 28.6 or later
Засегнати типове устройство macOS
Последна актуализация June 2025

Резюме

Illustrator may unexpectedly request screen recording access when sampling external colors using the Eyedropper tool.

Следващи стъпки

As a temporary workaround, adjust your macOS security settings to limit screen access. Open System Settings from the menu, navigate to Privacy & Security > Screen & System Audio Recording, and then toggle off Adobe Illustrator 2025.

Retype not working in non-English locales

Under Review

Версия на приложението Illustrator 2025
Засегнати типове устройство Windows
Последна актуализация May 2025

Резюме

Retype may not work in non-English locales unless English OCR is installed on your device.

Следващи стъпки

As a temporary workaround, install English OCR. Open Settings, go to Time & language > Language & region, and under Preferred languages, select Add a language. Choose English (United States), select Next, and check all options except Set as my Windows display language. Select Install to complete the setup.