When opening up a custom workspace created in Premiere Pro CC 2018, the workspace does not launch and an empty workspace window appears.

Environment

  • Premiere Pro CC 2018

Cause

This issue can be related to corrupted workspaces.

Resolution

To reset the settings, follow the steps below:

  1. Go to the following location in the machine 

    In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\12.0

    OR

    In Mac, Documents > Adobe > Premiere Pro > 12.0 

    Rename the 12.0 folder to Old_12.0 

  2. Launch Premiere Pro and create a project. Do not open old projects.

  3. In menu bar, Window > Workspace > Uncheck Import Workspace from Projects. 

  4. Open the old project & check the issue.

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