Issue

When you try to update a Creative Cloud Membership (CCM) or CS6 product, you receive an error with code U44M1I216.

Solution

Delete the AAMUpdater folder. You can find the AAMUpdater folder in the following locations:

  • Win XP: <user>\Local Settings\Application Data\Adobe\AAMUpdater\1.0
  • Vista/Win 7/Win 8: <%localappdata%>\Adobe\AAMUpdater\1.0
  • Mac: ~/Library/Application Support/Adobe/AAMUpdater/1.0

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy