Last updated on
Apr 27, 2021
Issue
When you try to update a Creative Cloud Membership (CCM) or CS6 product, you receive an error with code U44M1I216.
Solution
Delete the AAMUpdater folder. You can find the AAMUpdater folder in the following locations:
- Win XP: <user>\Local Settings\Application Data\Adobe\AAMUpdater\1.0
- Vista/Win 7/Win 8: <%localappdata%>\Adobe\AAMUpdater\1.0
- Mac: ~/Library/Application Support/Adobe/AAMUpdater/1.0