"Error 1605. This action is only valid for products..." when installing Adobe Creative Suite 4 or point products

Last updated on Apr 27, 2021 | Also applies to Adobe After Effects, Adobe Dreamweaver, Adobe Fireworks, Adobe Illustrator, Adobe InCopy, Adobe InDesign, Adobe Photoshop, Adobe Premiere Pro, Contribute, Creative Suite CS4, Encore, Flash Professional, OnLocation CS, Photoshop Extended, Version Cue

Issue

When you install Adobe Creative Suite 4 or Point Products the More Info dialog displays the following error, "Error 1605. This action is only valid for products that are currently installed." The following error message will also appear in the installation log:

MsiConfigureProductEx failed with error: 1605

Reason

A shared technology used by the Adobe Creative Suite 4 installer is missing information required to complete a repair process. The missing MSI product code is causing the error to occur during installation.

Solution

Solution 1: Uninstall and reinstall the Adobe Creative Suite 4 or Point Products.

Choose Start > Control Panel.
Remove the Adobe Creative Suite 4 or Point Product:
- On Windows XP
  
  Double click Add Or Remove Programs.
  
  Select the CS4 Product and click Change/Remove.
- On Windows Vista
  
  Double click Features And Programs.
  
  Select the CS4 product and click Uninstall.
Follow the on screen instructions to complete the uninstall.
Reboot the computer.
Reinstall the product.

Solution 2: Run the CS5 Cleaner Tool.

If the Adobe Creative Suite 4 uninstaller is unable to remove the product you can manually remove the product by using the Adobe CS5 Cleaner Tool. The Adobe CS5 Cleaner Tool helps resolve installation problems for Adobe Creative Suite 5, Adobe Creative Suite 4, and Adobe Creative Suite 3 software. See Resolve installation problems with CS5 Cleaner Tool (cpsid_82947).

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