This document can assist you in resolving problems that interrupt the installer for Adobe Creative Suite 5 and CS5.5 products. These problems can manifest themselves in many different ways, including (but not limited to) a frozen cursor, a frozen screen, or an error message.
Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in files. Although a system error occurs only when you work with Adobe Creative Suite 5 or CS5.5, Adobe Creative Suite isn't necessarily the cause. It could be the only application that uses enough memory or processor cycles to expose the problem.