Last updated on
Apr 27, 2021
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Also applies to Creative Suite CS6
Issue
When you apply an update to Extension Manager CS6 on Mac OS, you receive the following error:
"Installation failed. Error Code: U44M1P7," or "Installation failed. Error Code: U44M2P7."
Note:
This document is relevant to installation failures of Extension Manager CS6 only. If you are facing a similar difficulty with Extension Manager CC, see Installation failed. Error U44M1P7 | Updates.
Solution
- Navigate to the Applications folder and locate the Extension Manager CS6 folder.
- Open the folder and drag the Adobe Extension Manager CS6 to the trash.
- Download Adobe Extension Manager CS6 from http://www.adobe.com/exchange/em_download/.
- Double-click the DMG and run the installation.