Stop running instances of RoboSource Control and RoboHelp HTML.
Last updated on
Apr 27, 2021
Issue
If you are running RoboSource Control on 64-bit machines, you can encounter problems when checking in files.
Solution
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Stop the service RSO3 MiddleTier Service.
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Click Start. From the Start menu, select Run.
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Type services.msc and press Enter.
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In the Services console, select RSO3 MiddleTier Service. Right-click and select Stop.
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Click the link below to download the RSO3MiddleTierService.zip file. Extract the .zip file and then replace the RSO3MiddleTierService.exe file in the RoboSource installation folder with the downloaded file.
Download
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Start the service RSO3 MiddleTier Service. In the Services console, select RSO3 MiddleTier Service. Right-click and select Start.