Navodila za uporabo Prekliči

Creative Cloud file sync | Known issues

  1. Uporabniški vodnik za Creative Cloud
  2. Uvod v Creative Cloud
    1. Pogosta vprašanja | Creative Cloud
    2. Sistemske zahteve za Creative Cloud
    3. Sinhronizacija datotek v storitvi Creative Cloud | Znane težave
  3. Prenos, namestitev, nastavitev in posodobitev
    1. Prenos programov Creative Cloud
    2. Odpiranje programov Creative Cloud
    3. Odpiranje delovnega prostora
    4. Posodobitev programov Creative Cloud
    5. Spreminjanje jezika programov Creative Cloud
    6. Odstranitev namiznega programa Creative Cloud
    7. Odstranitev programov Creative Cloud
    8. Odpravljanje napak pri nameščanju programov Adobe
    9. Kako in kdaj uporabiti orodje CC Cleaner Tool
    10. Programi, ki so na voljo za prenos
  4. Upravljanje računa
    1. Spremembe paketov Creative Cloud za posameznike
    2. Spremembe paketov Creative Cloud za skupine
    3. Dostop prek spleta in mobilnih naprav z novimi paketi Adobe Creative Cloud
    4. Prehod s preskusne različice storitve Creative Cloud na plačljivo članstvo
    5. Ponastavitev gesla za Adobe
    6. Sprememba paketa Adobe
    7. Posodobitev podatkov o kreditni kartici in naslova plačnika
    8. Ogled in prenos računov za Adobe ter njihovo pošiljanje prek e-pošte
    9. Odpravljanje težav zaradi neuspelega ali zamujenega plačila
    10. Preklic preskusne različice ali naročnine za Adobe
    11. Iskanje podpore za brezplačne in ukinjene izdelke
    12. Prijava v račun Adobe
    13. Prijava v račun podjetja ali šole
    14. Informacije o pogojih naročnine in pravilnikih o vračilih kupnine za Creative Cloud
  5. Ustvarjalne storitve
    1. Uporaba storitve Adobe Stock v programih Creative Cloud
    2. Uporaba pisav Adobe Fonts v programih Creative Cloud
    3. Nalaganje pisave v Creative Cloud
    4. Creative Cloud Market ni več na voljo
  6. Storitve sodelovanja in shranjevanja
    1. Kaj so dokumenti v oblaku
    2. Dokumenti v oblaku – pogosta vprašanja
    3. Ustvarjanje dokumentov v oblaku ali pretvarjanje datotek vanje
    4. Nastavitev dokumentov v oblaku za uporabo brez povezave
    5. Povrnitev na prejšnjo različico dokumenta v oblaku
    6. Deljenje svojega dela z drugimi za komentiranje
    7. Zakaj svojih dokumentov v oblaku ne morem videti brez povezave?
    8. Creative Cloud Libraries
    9. Sodelovanje v storitvi Creative Cloud Libraries in mapah
    10. Pogosta vprašanja o sodelovanju
    11. Sinhroniziranje datotek s prostorom za shranjevanje v oblaku
    12. Ugotavljanje, koliko prostora za shranjevanje v oblaku imate
    13. Nastavitev možnosti sinhronizacije
    14. Ukinitev sinhroniziranja datotek s storitvijo Creative Cloud
    15. Prenos sinhroniziranih datotek in vsebine
  7. Projekti
    1. Pregled projektov
    2. Ustvarjanje projektov
    3. Skupna raba projektov
    4. Ustvarjanje novih map in knjižnic
    5. Premikanje map in knjižnic
  8. Organiziranje knjižnic
    1. Ustvarjanje skupin v knjižnicah
    2. Brisanje skupin v knjižnicah
    3. Brisanje elementov v knjižnicah
    4. Premikanje elementov v knjižnicah
  9. Programi Creative Cloud za mobilne naprave
    1. Pogosta vprašanja | Programi za mobilne naprave
    2. Adobe Creative Cloud za mobilne naprave
  10. Podjetja in skupine
    1. Učenje in podpora za podjetja
    2. Učenje in podpora za skupine
    3. Vodnik za hiter začetek za člane skupine
  11. Adobe Content Authenticity
    1. Pregled funkcije Content Credentials
    2. Uporaba funkcije Content Credentials
    3. Adobe Content Authenticity (Beta)
    4. Orodje za pregled za Adobe Content Authenticity (Beta)
    5. Razširitev za brskalnik Chrome Adobe Content Authenticity
    6. Nastavitev glede usposabljanja in uporabe za generativno umetno inteligenco s funkcijo Content Credentials
    7. Povezava računov za pripis zaslug za stvaritve
  12. Generativna umetna inteligenca v storitvi Creative Cloud
    1. Dostop do kreditnih točk za generativno umetno inteligenco in njihova uporaba
Opomba:

Od 11. decembra 2023 novi uporabniki in organizacije ne bodo več upravičeni do sinhroniziranih datotek Creative Cloud. Od 1. februarja 2024 bodo sinhronizirane datoteke Creative Cloud ukinjene za osebne račune, ki so obstajali pred 11. decembrom 2023 (več o tem preberite tukaj). Od 1. oktobra 2024 bodo sinhronizirane datoteke Creative Cloud ukinjene za poslovne račune, povezane z organizacijami, ki so obstajale pred 11. decembrom 2023 (več o tem preberite tukaj).

Adobe hopes that your use of the Creative Cloud file sync feature is seamless, but there are a few known issues that some have experienced using the app. If you run into one of these problems, and are unable to resolve it, ask an expert on the File Hosting, Syncing, and Collaboration forum or contact support.

Syncing in batches

The Creative Cloud file sync feature uses a serialized batch mode of syncing, so sometimes, it doesn't immediately show up-to-date notifications/accurate values. This issue is only temporary and resolves as each of your queues is synced.

For example, if you drag hundreds of files into the folder on your desktop, it processes them in groups. When each batch is complete, it begins syncing remaining batches.

If you make changes in the web browser, or on another device, the first operation is processed and completed before subsequent queued requests. Therefore, you don't always see all requests you have initiated immediately update in every context (your iPhone, Laptop, or other syncing devices).

If you encounter unexpected results in one context, let the pending sync operations complete. Each request is updated, and reflects your request when previous batches have been completed. Improvements to these behaviors are in progress, so it will be more seamless soon.

Syncing Large Files

If you copy a large file to your Creative Cloud Files folder, the file doesn't sync until it is copied completely into folder. As the file is copying, the file is flagged, and your Creative Cloud app notifies you that it is "Unable to sync file(s)". Once the copy completes, it begins syncing to Creative Cloud.

File sync time estimations

During sync of a large number of files, you can see a disproportionately large amount of time remaining. As the sync engine processes the files, it provides a progressively more accurate estimate of time remaining. If you see an unexpectedly large value for time-remaining-to-sync, wait a few moments. As the sync engine updates remaining time values, you see more reasonable estimates.

To free up quota, permanently delete files

Quota usage is calculated including deleted files. To free up storage, permanently delete files from the Creative Cloud Files page. Permanently deleting a large number of files from the Creative Cloud website trash can take a while.

Permanently deleting files on Windows

After permanently deleting files from the web client and then syncing, quota usage isn't always updated correctly on Windows. Turn sync off and then back on to see an accurate update.

Syncing over quota

Your last sync operation can enable you to exceed quota with a single file by up to 1 GB before sync shows an over quota error. For example, the menu could show: 150% used (3 GB of 2 GB).

Windows first launch experience

Upon first launch, Windows Explorer restarts. The restart enables sync status icons. In addition, after first launch, or after sign out or sign in, there is a 30-45 second delay for the Sign In Dialog to appear.

Pridobite pomoč hitreje in preprosteje

Ali ste nov uporabnik?