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Uninstall the Creative Cloud desktop app

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Creative Cloud

Creative Cloud

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  1. Uporabniški vodnik za Creative Cloud
  2. Uvod v Creative Cloud
    1. Pogosta vprašanja | Creative Cloud
    2. Sistemske zahteve za Creative Cloud
    3. Sinhronizacija datotek v storitvi Creative Cloud | Znane težave
  3. Prenesite, namestite, nastavite in posodobite
    1. Prenos programa Creative Cloud
    2. Odprite programe Creative Cloud
    3. Odprite delovni prostor
    4. Posodobitev programov Creative Cloud
    5. Spreminjanje jezika programov Creative Cloud
    6. Odstranite namizni program Creative Cloud
    7. Odstranitev programov Creative Cloud
  4. Upravljanje računa
    1. Prehod s preskusne različice storitve Creative Cloud na plačljivo članstvo
    2. Ponastavitev gesla za Adobe
    3. Sprememba paketa Adobe
    4. Posodobitev podatkov o kreditni kartici in naslova plačnika
    5. Ogled in prenos računov za Adobe ter njihovo pošiljanje prek e-pošte
    6. Popravek neuspelega ali zamujenega plačila
    7. Preklic preskusne različice ali naročnine za Adobe
  5. Ustvarjalne storitve
    1. Uporaba storitve Adobe Stock v programih Creative Cloud
    2. Uporaba pisav Adobe Fonts v programih Creative Cloud
    3. Creative Cloud Market ni več na voljo
  6. Storitve sodelovanja in shranjevanja
    1. Kaj so dokumenti v oblaku
    2. Dokumenti v oblaku – pogosta vprašanja
    3. Ustvarite ali pretvorite datoteke v dokumente v oblaku
    4. Nastavite dokumente v oblaku za uporabo brez povezave
    5. Povrnitev na prejšnjo različico dokumenta v oblaku
    6. Delite svoje delo z drugimi za komentiranje
    7. Zakaj svojih dokumentov v oblaku ne morem videti brez povezave?
    8. Creative Cloud Libraries
    9. Sodelujte pri storitvah Creative Cloud Libraries in mapah
    10. Pogosta vprašanja o sodelovanju
    11. Sinhronizirajte datoteke s prostorom za shranjevanje v oblaku
    12. Ugotovite, koliko prostora za shranjevanje v oblaku imate
    13. Nastavite možnosti sinhronizacije
    14. Ukinitev sinhroniziranja datotek s storitvijo Creative Cloud
    15. Prenesite sinhronizirane datoteke in vsebino
  7. Projekti
    1. Pregled projektov
    2. Ustvarjanje projektov
    3. Skupna raba projektov
    4. Ustvarjanje novih map in knjižnic
    5. Premikanje map in knjižnic
  8. Organizirajte knjižnice
    1. Ustvarite skupine v knjižnicah
    2. Izbrišite skupine v knjižnicah
    3. Izbrišite elemente v knjižnicah
    4. Premaknite elemente v knjižnice
  9. Programi za mobilne naprave Creative Cloud
    1. Pogosta vprašanja | Programi za mobilne naprave
    2. Adobe Creative Cloud za mobilne naprave
  10. Podjetja in skupine
    1. Učenje in podpora za podjetja
    2. Učenje in podpora za skupine
    3. Vodnik hiter začetek za člane skupine
  11. Adobe Content Authenticity
    1. Adobe Content Authenticity (Beta)
    2. Orodje za pregled za Adobe Content Authenticity (Beta)
    3. Razširitev brskalnika Chrome Adobe Content Authenticity
    4. Usposabljanje in nastavitve uporabe generativne umetne inteligence za Content Credentials

Adobe doesn't recommend that you uninstall the Adobe Creative Cloud desktop app. However, you may be required to do so in certain scenarios, such as when troubleshooting or if there is an issue with the installer.

Opomba:

Od 11. decembra 2023 novi uporabniki in organizacije ne bodo več upravičeni do sinhroniziranih datotek Creative Cloud. Od 1. februarja 2024 bodo sinhronizirane datoteke Creative Cloud ukinjene za osebne račune, ki so obstajali pred 11. decembrom 2023 (več o tem preberite tukaj). Od 1. oktobra 2024 bodo sinhronizirane datoteke Creative Cloud ukinjene za poslovne račune, povezane z organizacijami, ki so obstajale pred 11. decembrom 2023 (več o tem preberite tukaj).

Before you uninstall

Uninstall Creative Cloud apps

Ensure that you uninstall all Creative Cloud apps from your device. The Creative Cloud desktop app can only be uninstalled if all Creative Cloud apps (such as Photoshop, Illustrator, and Premiere Pro) have already been uninstalled. Learn how to uninstall or remove Creative Cloud apps.

Verify that your files are synced

Ensure that all your files are synced to your Creative Cloud account before running the uninstaller. Files not synced to your Creative Cloud account could be lost. You can check the sync status of your files in the Creative Cloud Files folder. In case you get a sync error, learn how to fix file syncing issues in the Creative Cloud desktop app.

(Enterprise users) Find out if you have admin privileges to uninstall

If you're an Enterprise user, you may not have admin privileges to uninstall your app. In this case, contact your admin.

How to uninstall and reinstall the Creative Cloud desktop app

Uninstall on Windows

  1. Download the uninstaller for your version of Windows:

    Windows 11, 10, 8, 7 (64-bit)

    Windows 10 (ARM)

    Windows 10, 8, 7 (32-bit)

    Download 

    Download 

    Download 

  2. Extract the contents of the zipped file. 

  3. Double-click the Creative Cloud Uninstaller.app file.

    Opomba:

    You may be prompted to allow the uninstaller to proceed.

  4. Select Repair. If your issue is resolved by repairing, you need not uninstall the Creative Cloud desktop app.

    Select Repair for Windows

    If repairing doesn't fix the problem, proceed to Uninstall.

    Click Uninstall

  5. If you proceeded to uninstall the app, select Close on confirmation.

    Successful uninstall confirmation

Uninstall on macOS

  1. Download the uninstaller for your version of macOS:

    macOS v10.12 or later 

    Mac computers with Apple Silicon

    macOS v10.11 or earlier 

    Download 

    Download 

    Download 

  2. Extract the contents of the zipped file.

  3. Double-click the Creative Cloud Uninstaller.dmg file.

  4. Depending on your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Select Open to continue.

    Confirm open application from disk image

  5. Select Repair. If the issue is resolved by repairing, you need not uninstall the Creative Cloud desktop app.

    Select Repair for Mac

    If repairing doesn't fix the problem, proceed to Uninstall.

    Uninstall on Mac

  6. If you proceeded to uninstall the app, select Close on confirmation.

    Uninstallation confirmation

Uninstall silently from SCCM (Enterprise admins only)

  1. Using the device that houses the SCCM server for your organization, ensure that it has the latest Creative Cloud Desktop app installed.

  2. Locate the executable file:

    • Windows: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
    • macOS: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Uninstaller.app/Contents/MacOS/Creative Cloud Uninstaller

  3. Create a folder and place the executable file in it.

  4. Create a program and use the Creative Cloud Uninstaller.exe –u command to uninstall the Creative Cloud desktop app.

  5. Run this program from distribution point on all the client machines where you want to uninstall the Creative Cloud desktop app.

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