RoboHelp Server 11 System Requirements

Learn about the software and hardware system requirements for installing Adobe RoboHelp Server 11.

Note:

This product is available in English only.

Hardware requirements

  • 64-bit 4 vCpu Core i5 or faster processor
  • 4 GB recommended
  • 2 GB of available hard-disk space; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)

This software will not operate without activation. Broadband Internet connection and registration required for software activation, validation of subscriptions and access to Online Services. Phone activation is not available.

Note:

This product may integrate with or allow or facilitate access to certain online services provided or hosted by Adobe (“Adobe Online Service”) or Third-Party Providers (“Third Party Online Services”). Adobe Online Service and Third Party Online Services are collectively referred to as Online Service. Online Services are available only to users age 13 years and older. Adobe Online Service require agreement to additional terms of use, Adobe.com Terms of Use (http://www.adobe.com/go/terms)  and Adobe’s online privacy policy (www.adobe.com/go/terms) and Third Party Online Services are governed by terms, conditions, disclaimers, and notices found on website of such Third-Party Providers or otherwise associated with such Third Party Online Services. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

Supported operating systems

Supported operating systems

Adobe RoboHelp Server 11 is supported on 64-bit architecture of the Microsoft Windows operating system.

Adobe RoboHelp Server 11.5 version supports the following operating systems:

  • Windows 10
  • Windows Server 2016
  • Windows Server 2019 
  • Windows Server 2022

Adobe RoboHelp Server 11.4 and earlier versions support the following operating systems:

  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

Supported browsers

Adobe RoboHelp Server 11 supports the following Web browsers.

  • Google Chrome 
  • Mozilla Firefox  
  • Microsoft Edge 

Supported JAVA Runtime Environment

Adobe RoboHelp Server supports the following:

  • Oracle JRE 8

Supported database management systems

You can use the built-in Apache Derby database or select an external database to store reports and authentication information for RoboHelp Server. The following external database management system is supported:

  • Oracle 19c
  • Oracle 12c
  • Microsoft SQL Server 2017

Supported Web servers

RoboHelp Server supports the following Web servers:

  • Tomcat 8.0.32
  • Tomcat 8.5.0
  • Tomcat 9.0.37

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