Adobe will stop the Adobe Story CC service from January 22, 2019. Both Adobe Story CC and the Adobe Story CC (Classic) will be discontinued. The Adobe Story CC offline application will also cease to work beyond the end-of-service date. Adobe encourages customers to download their data and migrate to other systems before January 22, 2019. Detailed how-to information and assistance is available. Customers' data will be retained by Adobe until January 22, 2019, after which date the data will be deleted. Data retention is for the sole purpose of allowing customers to export their data and transfer to another platform.

Export data from Adobe Story CC and Adobe Story CC (Classic)

You can save individual documents to disk (File > Save To Disk). The document is saved as an STDOC file that you can also convert into an XML file.

Use the following steps to generate an XML file:

  • Open the document in the application and select File > Save To Disk.
  • Once the STDOC file is saved on your disk, change the file extension from .stdoc to .zip.
  • Extract the zip file (Mac - Double click the file; Win - Right click and extract).
  • The unzipped folder contains the XML file with .xml extension.


If you are working in Adobe Story CC (Classic), you can also save your scripts and reports as PDF, and schedules as CSV. To save, select File > Export As > format.

In April 2018, additional functionality will be added to both versions of Story to facilitate export of your data. Support for bulk data export and data export in PDF (for scripts and reports) and CSV (for schedules) will be provided. If you still have questions, please contact Adobe Customer Support.

Common questions

Why is Adobe discontinuing Adobe Story CC?

Our objective with Creative Cloud is to provide a connected set of tools that enable our customers to achieve creative workflows and not deliver a series of tools. Story is a tool with virtually no connection to other products in the family. As such it offered little value to overall creative workflows. It was also a solution that few Creative Cloud subscribers used. As a result, we have decided to concentrate our development efforts on projects with a more tangible benefit to a greater number of customers.

When will this take effect?

This will take effect on January 22, 2019.

Will this end-of-service affect paid versions as well?

All versions of Adobe Story CC will be discontinued.

Will the Adobe Story CC Offline application work beyond the service end date?

No. The Offline application will not work beyond the end of service date as it connects to the Adobe Story CC cloud service for synchronization.

Will data be available for download beyond the service end date?

No. Data will be deleted. We encourage users to download their data before the service end date.

How long do I have to export my data?

The Story service will end on January 22, 2019, after which all individual and team subscription customers' data will be deleted. Please export your data by January 22, 2019.

How long will you keep my data? What will you do with it?

We will retain your data until January 22, 2019 for the sole purpose of supporting export so you can transition to another product. We will not use your data for any other purpose such as analytics and AI.

Do you recommend another product for me to use?

While there are other script writing and production scheduling software available in the market, Adobe does not recommend a specific product.

I was using Story but let my subscription lapse. How do I get my data?

If you previously subscribed to Adobe Story and need access again to export your data, please contact Adobe Customer Support.

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