Adobe will stop the Adobe Story CC service on January 22, 2019. Both Adobe Story CC and the Adobe Story CC (Classic) will be discontinued. The Adobe Story CC offline application will also cease to work beyond the end-of-service date. Adobe encourages customers to download their data and migrate to other systems before January 22, 2019. Detailed how-to information and assistance are available. Customers' data will be retained by Adobe until January 22, 2019, after which date the data will be deleted. Data retention is for the sole purpose of allowing customers to export their data and transfer to another platform.

Export data from Adobe Story CC and Adobe Story CC (Classic)

Export your documents from Adobe Story using one of the following export options:

Export documents in bulk

Use the following steps to bulk-export your data:

  1. Click the Download Data option at the upper-right corner of the application. Use this option to request  backup of your account data. Depending on the data, the step can take time to complete. You can continue to work in the application or log out in between.
  2. You can click the Download Data option to check the status of your account backup. When the backup is complete, Adobe Story displays the option to download the data and generate another backup.
  3. The documents are exported as a .zip file which contains the following documents:

    • Scripts and reports in PDF
    • Schedules in CSV
    • STDOC format of the documents

Save individual documents to disk

Save individual documents to disk (File > Save To Disk). The document is saved as an STDOC file that you can also convert into an XML file.

Use the following steps to generate an XML file:

  1. Open the document in the application and select File > Save To Disk.

  2. Once the STDOC file is saved on your disk, change the filename extension from .stdoc to .zip.

  3. Extract the zip file (Mac - Double click the file; Win - Right click and extract). The unzipped folder contains the XML file with .xml extension.

Note:

If you are working in Adobe Story CC (Classic), you can also save your scripts and reports as PDF, and schedules as CSV. To save, select File > Export As > format.

Common questions

Why is Adobe discontinuing Adobe Story CC?

Our objective with Creative Cloud is to provide a connected set of tools that enable our customers to achieve creative workflows and not deliver a series of tools. Story is a tool with virtually no connection to other products in the family. As such it offered little value to overall creative workflows. It was also a solution that few Creative Cloud subscribers used. As a result, we have decided to concentrate our development efforts on projects with a more tangible benefit to a greater number of customers.

When will this take effect?

This will take effect on January 22, 2019.

Will this end-of-service affect paid versions as well?

All versions of Adobe Story CC will be discontinued.

Will the Adobe Story CC Offline application work beyond the service end date?

No. The Offline application will not work beyond the end of service date as it connects to the Adobe Story CC cloud service for synchronization.

Will data be available for download beyond the service end date?

No. Data will be deleted. We encourage users to download their data before the service end date.

How long do I have to export my data?

The Story service will end on January 22, 2019, after which all individual and team subscription customers' data will be deleted. Please export your data by January 22, 2019.

How long will you keep my data? What will you do with it?

We will retain your data until January 22, 2019 for the sole purpose of supporting export so you can transition to another product. We will not use your data for any other purpose such as analytics and AI.

Do you recommend another product for me to use?

While there are other script writing and production scheduling software available in the market, Adobe does not recommend a specific product.

I was using Story but let my subscription lapse. How do I get my data?

You can continue to sign-in to your Adobe Story account after your subscription exprires. To download the data, use the bulk export option.

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