Learn how to keep your billing information and payment method up-to-date if you have a Creative Cloud for individuals membership.

Update credit card or payment information

Update Credit Card

  1. Sign in to your Adobe account with your Adobe ID and password.

  2. Based on your location, select one of the following options under Plans & Products:

    • Edit payment details
    • Manage plan Edit payment Info
    • Add payment information
    edit_payment_details3

    Don't see any option to edit your payment information? There might be an issue with your account. To edit your payment information, contact us.

  3. Update your credit card information in the pop-up window and click Save. 

    Note:

    If the same credit card is linked to multiple subscriptions, all subscriptions are updated when you change credit card information for any one of the subscriptions.

Update PayPal details

  1. Sign in to your Adobe account with your Adobe ID and password.

  2. Under Plans & Products, click Edit payment details

    Paypal-edit-payment-details
  3. Do one of the following:
    • To edit payment details for your current PayPal account, click Edit payment details saved in PayPal.
    • To switch to another PayPal account, click Switch PayPal accounts.
    edit-PayPal-payment-details

    You are directed to the PayPal site. 

  4. In the PayPal site, make the changes that you want. Once you save your changes, you are directed back to your Adobe account page.

  5. To save the changes that you made, click Save.

    save_paypal_changes

Switch between a credit card or PayPal

  1. Sign in to your Adobe account with your Adobe ID and password.

  2. Under Plans & Products, select  Edit payment details.

    Paypal-edit-payment-details

    Don't see the Edit payment details link?  Contact us to switch your payment method. In countries served by Digital River, Adobe's e-commerce partner, it’s not possible to make changes online.

    Don't see any option to edit your payment information? There might be an issue with your account. To edit your payment information, contact us.

  3. In the pop-up window, select your payment method—credit card or PayPal—and then do one of the following:

    • PayPal to credit card:  If you are switching from PayPal to credit card, enter your credit card details.
    • Credit card to PayPal:  If you are switching from credit card to PayPal, click Sign into PayPal, and follow the instructions on the PayPal site. You are then directed back to the Adobe site. 

    PayPal to credit card

    Switch from PayPal to a credit card
    Switch from PayPal to a credit card

    Credit card to PayPal

    Switch from a credit card to PayPal
    Switch from a credit card to PayPal

  4. To save your changes, click Save

    Note:

    If the same credit card is linked to multiple subscriptions, all subscriptions are updated when you change credit card information for any one of the subscriptions.

Update Creative Cloud for enterprise or teams payment details

Manage an enterprise account

Log in to the Admin Console to update your Creative Cloud for enterprise billing information.

Manage a teams account

Contact us if you need to change your Creative Cloud for teams payment details. 

Change billing address

Change address within same country

  1. Sign in to your Adobe account with your Adobe ID and password.

  2. Based on your location, select one of the following options under Plans & Products:

    • Edit payment details
    • Manage plan Edit payment Info
    • Add payment information
    edit_payment_details3

    Don't see any option to edit your billing address? There might be an issue with your account. To edit your billing address, contact us.

  3. Update your billing address in the pop-up window and click Save. 

Change address to a new country

If you have an active subscription, contact us to update your address to a new country.

Frequently asked questions

I have more than one subscription linked to the same credit card. Should I change payment information separately for each subscription?

No. If the same credit card is linked to multiple subscriptions, all subscriptions are updated when you change credit card information for any one of the subscriptions.

How do I change my VAT number or other tax-related information?

To change your VAT identification number for countries in the European Union, see Update VAT identification number | Countries in the European Union.

To update tax-related information for other countries, contact us.

Why don't I see any option to edit my payment information?

There might be an issue with your account. To edit your payment information, contact us.

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