Frame.io | Product Description

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Effective Date: 2 April 2025

What is Frame.io?

A single surface to centralize content, people, and feedback across the creative process to accelerate quality output. Frame.io empowers creative teams and their stakeholders to organize, review and manage creative assets as they move from ideation to final approval, and orchestrate the people and processes supporting them.

Products License Metric
Frame.io Enterprise: Select
 Per User per year
Add-ons:
  • Frame.io Session-based Watermarking
 Per User per year
  • Frame.io Managed Storage
 Per Terabyte per year
 
Frame.io Enterprise: Prime
 Per User per year
Add-ons:
  • Frame.io Managed Storage
 Per Terabyte per year
 
[Legacy Products]
Frame.io Full User
 Per User per year
Add-ons:
  • Frame.io Watermark Add On
 Per User per year
  • Frame.io Active Storage  Add On
 Per Terabyte per year
 
Frame.io Enterprise 
 Per User per year
Add-ons:
  • Frame.io Active Storage Add On
 Per Terabyte per year

 

Entitlements and Product Limitations:

The License & User types Frame.io Full User, Enterprise, Enterprise: Select, Enterprise: Prime include the following functions:

Frame.io Entitlement
 V3 Features V4 Features
Frame.io Enterprise: Select
  • N/A
Adobe Admin Console
Projects & Workspaces
  • Unlimited projects
  • Restricted projects
  • Unlimited workspaces
Feedback & collaboration
  • Metadata: Custom & default
  • Collections
  • Frame-accurate & range-based comments
  • Annotations
  • Download and export comments
  • Print comments and annotation thumbnails
  • Copy and past comments
  • Comment attachments
Camera to cloud
  • Software and hardware integrations
Custom branding
  • Custom branded shares
Share for review
  • Public Shares
  • Reel layout
  • Passphrase-protected shares
  • Disable asset downloads
  • Disable comments
  • Hide previous versions
  • Share link expiration
  • Content Security Settings
Asset playback
  • Version stacks
  • Comparison viewer
  • 4K UHD playback (Web & Frame.io iOS app)
  • HDR playback (Frame.io iOS app)
  • Version management
Enhanced content security
  • Static watermarking
  • Unlimited watermark templates
Admin & security
  • SOC Type 2 compliant
  • TPN+ Gold Shield accredited
  • Single Sign-on
  • SAML2-based SSO
Apps & integrations
  • Frame.io iOS app
  • Frame.io Transfer app
  • Premier Pro integration
  • Frame to Lightroom connection
  • Final Cut Pro integration
Support
  • Knowledgebase
  • Email support
  • In-app chat support
Storage
  • Included pooled Managed Storage (750TB Max)
    • 2TB per user up to included max
    • Managed Storage add-on available beyond included maximum
Frame.io Enterprise: Prime
  • N/A
Features include all Select User Features plus the following:
  • Session-based Watermarking
  • Secure sharing
  • Secure sharing authorized domains
  • Storage options:
    • Included pooled Managed Storage (1PB Max)
      • 3TB per user up to included max
      • Managed Storage add-on available beyond included maximum
        or
      • Storage Connect
Frame.io Full User
  • Comment & annotate
  • Unlimited free shares
  • Apps & integrations
  • Version management
  • Digital Rights Management
  • Industry-leading security
  • Unlimited projects
  • Camera to Cloud support
  • Custom-branded presentations
  • 4K Ultra HD playback
  • Multi-Team management
  • Custom branding by Team
  • Reviewer inbox
  • Asset lifecycle management
  • SAML-based SSO
  • API/Platform consultations
  • In-app support
  • View and review content (proofs and documents)
Projects & Workspaces
  • Unlimited projects
  • Restricted projects
  • Unlimited workspaces
Feedback & collaboration
  • Metadata: Custom & default
  • Collections
  • Frame-accurate & range-based comments
  • Annotations
  • Download and export comments
  • Print comments and annotation thumbnails
  • Copy and past comments
  • Comment attachments
Camera to cloud
  • Software and hardware integrations
Custom branding
  • Custom branded shares
Share for review
  • Public Shares
  • Reel layout
  • Passphrase-protected shares
  • Disable asset downloads
  • Disable comments
  • Hide previous versions
  • Share link expiration
  • Content Security Settings
Asset playback
  • Version stacks
  • Comparison viewer
  • 4K UHD playback (Web & Frame.io iOS app)
  • HDR playback (Frame.io iOS app)
  • Version management
Enhanced content security
  • Static watermarking
  • Unlimited watermark templates
Admin & security
  • SOC Type 2 compliant
  • TPN+ Gold Shield accredited
  • Single Sign-on
  • SAML2-based SSO
Apps & integrations
  • Frame.io iOS app
  • Frame.io Transfer app
  • Premier Pro integration
  • Frame to Lightroom connection
  • Final Cut Pro integration

Support

  • Knowledgebase
  • Email support
  • In-app chat support
  • Adobe Support – Standard
  • Included pooled Active Storage
    • 3TB pooled Active Storage
    • Managed Storage add-on available beyond included maximum
Frame.io Enterprise
Enterprise User Features include all Full User Features plus the following:
  • Watermark Add On
  • Forensic Watermark
  • Secure Reviewer Functionality
  • Storage Option:
    • Pooled Active Storage (200GB/User); or
    • Storage Connect
Features include all Full User Features plus the following:
  • Watermark Add On
  • Secure sharing
  • Secure sharing authorized domains
  • Included pooled Active Storage:
  • Pooled Active Storage (200GB/User)
  • Managed Storage add-on available beyond included maximum
    or
  • Storage Connect

Adobe, Inc.

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