Last updated on
Jan 31, 2025
Find out why you may have received an email from Adobe Trade Operations requesting for additional information about your Adobe account.
Under certain circumstances, we may request additional information from you to verify your identity. We regularly review our customer accounts to ensure compliance with sanctions and export controls laws. This email will be from tradeops@adobe.com with the subject line: Adobe Trade Operations: Request for Information. The email will never request social security number, bank account information, or credit card number.
Note
- If you do not provide the requested information within 14 days, we may suspend access to your Adobe account until you provide the required information. This may result in the loss of your content.
- If you have questions about this email or your account status, please contact the Adobe Trade Operations team at tradeops@adobe.com.
