You may encounter the following issues or errors when working with Cloud Documents in Adobe XD:
- Unable to create or save a cloud document, open a document that has been shared with you, or share a document with another user.
- The home screen shows an empty list of recent documents, or a Something went wrong message appears.
- A dialog with Cloud documents is not available or error code 50, 3623, or 3624 is displayed.
If you are still having issues and you have Administrator access to your machine, the following steps may address the issue: