In the XD Plugin Manager, the available plugins display a warning sign against the Install button and does not install.
You may face the following issues while installing plugins in XD:
- Error message such as Failed to update.
- Issue with the plugin name.
- Error messages like Extraction failure, or file system error, or plugin not compatible, or unknown error.
If the Plugin Manager fails to install or update a plugin, an error message appears in the Plugin Manager user interface.
You might encounter permission issues causing XD not to extract plugin data to the XD plugin destination.
Some of the possible errors due to permission issue can be:
- NSCocoaErrorDomain: 513
- errno 13
- errno 2
Refer to How to fix permission errors on mac OS.
- Plugin not compatible
The download plugin extracted but there was an issue with plugin description file (manifest). Try re-downloading the plugin.
- Extraction failure
The compressed plugin file is corrupt, missing one of the plugin files or ran out of disk space, Ensure that you have enough free disk space and try re-downloading the plugin
- File system error
These are usually permission errors or disk space related. Ensure that you have enough disk space and refer to How to fix permission errors on mac OS.
- Unknown Error
This error is due to permission issues on /Users/<user name>/Library/Application Support/Adobe.
The pattern of root cause for the error messages can be as errno: A or NSCocoaErrorDomain B, where A and B represent an integer number provided by operating system.
A sample error message dialog is shown below for your reference:
The integer number may differ for macOS and Windows.
Open the Finder and navigate to /Users/<user name>/Library/Application Support/.
To enable the Library folder (if hidden):
- Select the Go menu and choose Home or from the Favorites section in the Finder, select <user name>.
- Select the View menu and choose Show View Options.
- From the pop-up menu, select Show Library Folder.
If the problem persists, visit Adobe Help Center for the solution.