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Before you install, make sure that your system meets the minimum system requirements.
Internet Explorer: Download and install Adobe Reader
Mozilla Firefox: Download and install Adobe Reader
If you have trouble downloading Reader after trying the steps in this TechNote, try downloading the Reader installer directly by clicking this link: get.adobe.com/reader/direct. Select your operating system, language, and version, and then click Download Now. Follow the onscreen instructions to complete the download.
For quick troubleshooting steps, see Quick fix | Install, download | Reader.
For a list of known issues and more in-depth troubleshooting, see Troubleshoot installation | Adobe Reader | Windows.
To see if other users are experiencing similar download and installation problems, visit the Reader user-to-user forum, or the Deployment & Installation forum on AcrobatUsers.com. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and product version number.