Go to Control Panel > Programs > Programs and Features.
Last updated on
Jan 28, 2026
Learn how to fix update failures in Adobe Acrobat Reader on Windows.
Acrobat Reader may display diagnostic error codes when an update fails. The following conditions can prevent Acrobat Reader from updating successfully:
DC01: Updates blocked by system policy
System policies prevent Acrobat Reader installation.
DC02: Automatic updates disabled
Automatic updates are turned off, preventing Acrobat Reader updates.
DC03: AIP-based installations cannot be updated
Acrobat Reader was installed using an Administrative Install Point (AIP), which does not support automatic updates.
Acrobat Reader repeatedly fails to update
Uninstall and reinstall Acrobat Reader to the latest supported version:
Select Adobe Acrobat Reader DC or Adobe Acrobat (64-bit) based on your installation.
Select Uninstall, and then select Yes in the confirmation dialog box. Let the uninstallation complete.
Download the latest Adobe Acrobat Reader installer and open it from your browser’s download notification or the Downloads folder.
Follow the on-screen instructions to complete the installation.
Open Acrobat Reader and select Menu > Help > Check for updates.
Install any available updates.
Note
Enterprise users, please contact your system administrator to either update Acrobat Reader or reinstall it.
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