- Generative AI features in Acrobat
- Adobe Generative AI user guidelines
- Content usage and handling practices
- Before you begin
- Get AI-generated answers
- Get AI-generated overviews and summaries
- Use generative AI features in meeting apps
- Use the generative AI features from Acrobat Home
- React to the content responses
- Turn off the generative AI features
- Generative AI features in Acrobat mobile
- Request access to AI Assistant
- Administer AI Assistant for enterprises
- Known issues
- Usage limitations
This FAQ addresses Adobe’s content usage and handling practices specific to improving generative AI capabilities in Adobe Acrobat and Adobe Acrobat Reader. For purposes of this FAQ, references to “generative AI capabilities” are specific to Acrobat AI Assistant and Generative summary only. To learn more about how Adobe may analyze metadata and information about your prompt (for example, question type) and document (for example, number of pages, document structure, document type, and other document statistics) for product improvement purposes in Document Cloud generally, see our content analysis FAQ. For more information about Adobe’s security, privacy, and AI ethics practices, see the Adobe Document Cloud security page (and other materials in our Trust Center), the Adobe Privacy Policy, and the Adobe AI Ethics page, respectively.
We do not look at your document, prompt(s), or generated responses except in the instances described below.
- Reported content, bugs, or vulnerabilities. When you report content (e.g., for being harmful, illegal, offensive, etc.), we investigate it by manually reviewing the document, prompt(s), and generated responses to make adjustments to the service to address the issue.
- User-Provided Feedback. For Acrobat Individual users* and Acrobat Reader users that provide feedback, you have the option to share with us your document, prompt(s), and generated responses during a document session for product improvement purposes that do not include training a Large Language Model (“LLM”). Examples of product improvement include improving the operability of generative AI in Acrobat and Acrobat Reader, as well as reducing hallucination, bias, and toxicity. If you do not wish to share your content, please uncheck the product improvement checkbox when you first provide feedback on a document.
If manual review of your content takes place, a limited group of trained Adobe personnel examine the content within an encrypted repository with access controls.
Adobe does not use content from an organization or school account for product improvement for generative AI unless otherwise agreed to by the organization or school.
Acrobat now allows you to reference past conversations you had with AI Assistant. Chat history includes your textual prompts and generated responses for a specific document or a set of documents you selected, also termed a Collection.