Problem

Captivate crashes when:

  • You apply a theme
  • You launch the Preferences dialog box and the dialog box does not display the default styles.
  • The Object Style Manager window comes up blank

Fix

  1. Close all open Captivate instances.

  2. Navigate to the folder eLearning Assets and rename the folder Layouts. For example, rename the folder to Layouts_Old.

    • Windows: C:\Users\Public\Documents\Adobe\eLearning Assets
    • Mac: Documents\My Adobe Captivate projects
  3. Launch Adobe Captivate and check if the issue persists.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy