Adobe CS5 applications ship with a new help application named the Adobe® Community Help Client. The client is designed to display help content which is hosted on an Adobe Help website. The content can be cached on the local machine, and updated when edits are made to the online contents. Some corporate infrastructures will wish to disable the Help Client from accessing the internet. To do this, administrators will need to ensure they have the latest help content and deploy it locally, as well as modify the Community Help Clients preferences so that the default system web browser is used, and instructed to use only the local help contents.
Follow the directions in the following article: Disable CS Live internet access from CS5 applications for system administrators.
This solution must be done for all user accounts on multi-user machines.
The syntax in the Community Help Client's preferences file (chc-pref.xml) which represents the appropriate data for redirecting help to the local browser and to only use the local content looks like the following:
<?xml version="1.0" encoding="utf-8"?> <adobe-chc> <preference accessibleMode="true" displayLocalHelpContent="true" /> </adobe-chc>
